Yuan Ye Email & Phone Number

Australia

Australia

- Greet customers and provide exceptional service by identifying their needs and offering personalized recommendations- Demonstrate expert knowledge of Aesop's products and their benefits to provide the best possible advice to customers- Maintain excellent product knowledge and keep up-to-date with new releases and promotions- Actively engage with customers to build strong relationships and loyalty to the brand- Maintain store cleanliness and visual merchandising standards in accordance with Aesop's guidelines- Collaborate with the store management team to achieve sales targets and meet store KPIs

Australia

➢ Cellar Hand- Efficiently followed the instructions of the Cellar Manager and Winemakers to perform assigned vintage operation tasks including but not limited to crushing, pressing, addition, fermentation, wine transfer, blending, flotation, and clarification, etc.- Accurately recorded data and operation notes on log sheets daily- Cleaned tanks and barrels in preparation for winemaking process➢ Laboratory Technician- Regularly performed routine analysis of fruit, juice and wine samples including but not limited to: TA, pH, SO2, Baumé, etc.- Monitored fermentation and recorded Baumé and temperature daily, assisted lab manager in confirming pump over time and monitoring for any fermentation difficulties- Recorded of all analysis reports and updated fermentation logs in an accurate and time-saving manner- Assisted/Supported cellar production team as required

Australia

- Presented guided wine tastings to 200+ customers on a weekly basis concerning wine knowledge and tasting notes- Provided advice and support to consumers on wine products or wine tourism services, handled 10-20+ customer calls per shift- Assisted the Cellar Manager with administrative tasks, processed orders and organized logistics- Operated digital platforms such as POS, CRM, and online booking systems- Developed and increased sales to achieve weekly B2C sales goals in a collaborative environment or independently

- Collected and organized publisher databases for specific regions (SA and Tasmania) to target potential partners and clients, at 25% more than required on a weekly basis- Conducted market research and segmentation to create at least 3 specific target user personas for the future marketing campaigns- Designed a marketing plan based on market research and used the S.M.A.R.T. goal to determine the primary marketing goal, the plan was to target Instagram and Facebook users with a viral marketing campaign- Scheduled daily posts on Instagram and Facebook, and monitored and analyzed performance using appropriate metrics

中国 云南省

- Performed auditing work under accurate supervision of project manager, majorly through counting, on book balance of General Administration of Customs from 2013 to 2018- Collaborated comptroller to institute revised procedures and reporting documentation that resulted in reducing errors, compliance issues and account variances by ~30% within a month

中国 北京市

- Compiled bookkeeping, including assets, liabilities, income/expenses and equity, to conduct validity tests- Handled five client companies’ bank confirmation processes, and assisted in reviewing audit working paper- Prepared auditing paper and financial documentation in a listed firm’s asset restructuring project