- Provide excellent customer service by promptly addressing inquiries and upselling new products to drive sales- Operate the POS system, handle cashier responsibilities- Brew local beverages, bake pastries, light cooking and assist in daily store operations- Ensure compliance with safety and hygiene standards

Here at Ebb & Flow Group, we’re fuelled by an honest love for good food and extraordinary experiences – through carefully sourced ingredients, immaculately curated spaces, and a deep-rooted commitment to the art of culinary storytelling.- Part of the Organisation Development Team- Execute group-wide end-to-end talent acquisition efforts- Facilitate on-boarding processes for new hires- Assisted in learning and development training plan for employees- Participate in collaborative special projects within and across teams

- Deliver excellent customer service by addressing customer inquiries promptly- Arrange and maintain cakes, pastries, and ice cream displays- Operate the POS system, handling cashier responsibilities- Effectively upsell and promote new products to drive sales

- Verify invoices, conduct stock-taking, and perform packing upon book arrivals- Provide customer service, addressing complaints and dissatisfaction- Upsell non-compulsory stationery or additional items- Contact customers to coordinate collection

- Stacking, displaying and replenishment of products on the shelves- Monitoring expiry dates and shelf lives of products- Providing prompt, helpful and courteous service to customers- Perform ad-hoc duties as assigned