Yoana Yordanova Email & Phone Number

Sofia, BG

Sofia, Sofia City, Bulgaria

Sofia, Sofia City, Bulgaria

Sofia

Work closely with stakeholders to define project’s requirements and needs, plan execution phases, project estimations, set and monitor deadlines, etc.;Check and control project progress toward meeting its objectives and take corrective actions to avoid deviations;Participates in the product specifications development;Act as a project manager; Interact with.

Sofia

Keep track of deadlines and task completion. Keep track of team’s tasks. Update reporting software (Atlassian Products – Jira/Trello, Confluence, EazyBi). Report regarding any pending issues that the team members might have. Assist task completion in pre-set deadlines. Support task coordination between different team members. Ensure that each team member.

Sofia, Sofia City Province, Bulgaria

Coordinate internal resources and third parties/vendors for the flawless execution of projectsEnsure that all projects are delivered on-time, within scope and within budgetAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityEnsure resource availability and allocationDevelop a.

Sofia, Sofia City Province, Bulgaria

Deliver regular reports of Campaign results and Media buyers, including marketing, media and sales analysis and evaluation of KPIs Maintain regular measurement of the ROI of campaignsMonitor the performance and quality control plans to identify improvementsAct as a Head of the Campaign Management ProjectDesign, develop and lead the processMentor and coach.

Sofia, Sofia City, Bulgaria

Act as transition and migration project manager. Leading essential merge in Global Technology ServicesAct as a project manager and leading various projectsWork with IBMers to understand their needs and propose solutions compliant with the current application landscape together with the IT teamCreate and maintain project schedules by developing project.

Sofia

Perform software problem determination, problem source identification and develop Action Plans to resolve technical problems utilizing a range of tools, techniques and processes Provide action plans remotely to customers (both internal and external) to resolve the technical issuesAct as interface with onsite support personnel as needed to deploy action.

Monitor and adhere to the workload distribution needsRespond to escalated customer calls, complaints, questions and queriesProvide remote troubleshooting and analysis assistance for installation (or re-installation), usage and configuration questionsProvide answers for general usage and operation questions. Provide problem determination / problem source.

Support the computer systems in the company and provide solutions of different software issues On-site. Remote software and network support to affiliate locations within the country provided ad-hocOngoing maintenance of the company’s data base for BulgariaProvide daily and weekly status reports and providing feedbackPrepare statistics for the employees’.

Master'S Degree, Law

Activities and Societies: - History of the Bulgarian State and Law - Political Science - Administrative Law - Civil Law - Constitutional.

High School Diploma, English Language And Literature, General And Information Technology

Activities and Societies: English, Information Technology