Yusuf Raza Email & Phone Number

Arlington, VA, United States

Engagement Manager and Program Manager for a diverse team supporting the Data, Change Management, Agile Transformation and UI/UX needs for USAJOBS at OPM

Washington D.C. Metro Area

United States

IT Strategy Consultant for TSA:- Worked with Office of Information Technology in updating/streamlining the roles and responsibilites of Customer Relationship Managers and Government Program Managers- Established and maintained SOP for Service Area Managers, Product Managers and Service Area Coordinator- Optimized internal reports management- Providce.

8250 Jones Brach Drive, Mclean VA 22102

Business Analyst Professional:Collaborated with the CIO on a weekly basis to assist in the approval of incoming IT Business Cases submitted by the organizationCreated the CIO Business Case Approval Process for efficient and effective monitoring and streamlining the approvals of business casesOrganized and ran 2 weekly meetings with IT Executives and.

Developed business requirements throughout the Software Development Life Cycle (SDLC) for one or more concurrent application delivery projects using appropriate method (JAD Sessions, Use Cases, User stories, screen mockups, report mockups, etc.) following an iterative-prototyping methodology.Worked with developers, Quality Assurance Analysts, Configuration.

331 + Organization and Design of Information Systems. Graded and assisted professor with papers/quizzes for 117 students in and outside of a classroom environment. Assisted students outside of classroom during project and exam times. Held office hours twice a week for struggling students. Guest Lectured for absent professors.Teaching Assistant for IST 110.

Interacted with customers to diagnose car-related problems Arranged displays to be pleasing to the eye and efficient in designInvolved in selling car services to a wide clienteleResearched and solved customer issues which led to customer satisfactionImproved confidence and improved delegating responsibilities as well as handling responsibilities.

Master Of Business Administration (Mba)

M.S, Information Sciences And Technology

Activities and Societies: Research on collaborative behavior and technologies

B.S, Information Sciences And Technology