- Collaborating seamlessly and providing a bridge between engineers, UI/UX, and non-technical teams, translating business needs into clear technical requirements.- Using Google Analytics and MixPanel to understand user behaviors for data-driven decisions, optimizing performance, and reducing churn rate by over 15%. - Perform scrum ceremonies, refined product backlog, and prioritized sprints, removing obstacles between product and development teams resulting in 85% of product requests being completed in assigned sprints.- Executing the product management roadmap by translating high-level objectives into actionable user stories and acceptance criteria ensuring clear communication throughout product development cycles.- Guided OurPass from a direct-to-consumer to a B2B platform through research and analysis, leading to a successful launch of our pass business banking services.- Using Jira to perform Scrum activities, grooming, and prioritizing the product backlog.- Working on strategic roadmaps, identifying growth opportunities, and forging stakeholders cross-functional alliances for more business expansion and ensuring we achieve 20% growth by the end of 2024.- Managing third-party partnerships, strengthening deployment efficiency and availability, and ensuring we are on track to increasing monthly payment transaction processing to over $ 10 million.- Implementing go-to-market product strategies, to increase customer acquisition and boost revenue by 30%.

- Served as a bridge between technical and non-technical teams, translating business needs into technical requirements. - Collaborated with a cross-functional team to evaluate opportunities and fostered partnerships, resulting in over a 30% increase in transactions through upselling services.- Created wireframes and prototypes to gain early feedback and refine product requirements. - Applied product research tools such as Google Analytics and Mixpanel to gain insights into customer user behavior that informs product decisions and generates actionable insights for continuous product refinement achieving 30% more customer engagement.- Implementing Agile methodologies and scrum ceremonies to enhance team productivity by over 25% to accelerate continuous product delivery. - Launched ASUSU version 2 based on user feedback, driving a 25% increase in customer satisfaction and a 35% reduction in churn rate.- Worked with 80+ businesses and payment services for seamless integration, increasing total transaction value to over $50 million.- Executed ASUSU product roadmap, implementing Single Point of Integration (SPOI) API. Achieved 40% faster integration and 25% increased market penetration.

- Successfully executed the product management roadmap by translating high-level objectives into tangible acceptance criteria.- Facilitated communication and collaboration with key stakeholders to gather requirements and feedback, ensuring alignment throughout product development cycles.- Engaged closely with engineering teams to navigate technical constraints and optimize product performance, ensuring the feasibility of driving product initiatives from inception to launch.- Proactively identified and mitigated potential risks in product development and launch phases, ensuring seamless execution of projects.- Took charge of designing, deploying, and managing Electronic Medical Records, resulting in a remarkable 60% boost in efficiency.- Led and motivated a team of 5+ members focused on implementing a Legal Case Management System (LCMS).- Leveraged advanced product research tools such as Google Analytics to gain insights into customer behavior, driving informed product improvement decisions.

I was consulted to help set up a framework for ICT services and developed and maintain the company website

my duties included: 1. monitoring of daily Network Connectivity,2. monitoring internet traffic to provide best experience for staff3. making sure staff abide by network proxy server4. creating, deleting and applying rules and roles to users in the active directory.4. Assist staff with daily system issues and routine backup of severs5. Preparing Documentations and training materials.

- Initiated the creation of a user-friendly corporate website and database, increasing member and donor registration by 90%. - Utilized Google Analytics for continuous monitoring of website performance, contributing to a consistent monthly user increase of 5%.- Maintained website's security, availability, and functionality at 99%.- Prioritized project delivery aligning with stakeholders and senior management key business objectives.-Implemented Google Analytics to track website performance and user engagement, leading to a monthly increase in website visitor engagement by 30%.