Zyrille Gomez Email & Phone Number

• Following up customer for the return of application and supporting documents• Responding to customer enquiries about their selected product and application and keeping accurate records of the enquiry• Maintains a focus on enhancing customer service skills and knowledge• Liaising with broker team, brokers, broker support staff, external shareholders

Quezon City, National Capital Region, Philippines

• Watched supply and demand of products and services to adjust availability of stocks when necessary resulting to enough allocation of items to support clients.• Established, secured and managed customer relationships with existing and potential clients.• Learned to analyze pieces of numerical data to identify opportunities and make predictions on future buying trends.

Eastwood, Libis Quezon City Philippines

• Collaborated with co-team members and achieved “Top Team Performer” for the year 2018, under Commodities (Sales-Finance Group)• Demonstrated consistent hard work and dedication to achieve results and improve operations.• Prepared timely and accurate financial reporting and analysis leading to the company’s cost efficiency.

Ayala Avenue, Makati City

o Deals with customer deposits, withdrawals, transactions, and problem solvingo Solved complex problems with multiple software programs simultaneously in a timely mannero Demonstrated appropriate and professional phone skills, exhibited composure and patience at all timeso Up-to-date on all mandatory training and compliance including banking rules and regulations

Ortigas Center Pasig City

o Satisfy clients on all issues pertaining to equipments, on time deliveries, after sales call and overall serviceso Meet target saleso Product presentation with clientso Able to supervise installations and troubleshoots any initial operating problemso Describe/discuss special features/selling point of items to clientso Informs clients/customers of our new and existing medical machine products

South Triangle, Quezon Ave., Quezon City

A Digital Marketing intern in the company, trained for 500 hours requirement for my course.o Explore sales process (i.e. from acquiring listings and creating ads to sales closing)o Cross functions in other category of Digital Marketing Department (Social Media Marketing and Inbound Marketing)o Entertains inquiries/phone calls from clientso Increase sales by posting ads in different advertising media mediums

Binangonan Rizal 1940

o Supported meetings by preparing materials, setting up spaces and taking notes.o Executed administrative tasks under managerial supervision to optimise workflow.o Segregated and labelled products to maintain organised inventory.o Shadowed daily activities of office staff to gain understanding of scope of work.o Handled phone calls and responded to emails on behalf of staff, keeping senior members free to focus on larger issues.o Filed physical and digital copies of important documents to maintain accurate and consistent records.o Registered information on database to preserve accurate details.