Brook Lee Email & Phone Number

Sunnyvale, Ca, Us

- Manage product strategy and roadmap by partnering with cross-functional teams to deliver generative AI solutions for customers from the financial and medical industries.- Design and promote PoC plans for new features to engage with key accounts.

• Designed the Knowledge Management system facilitating the decision-making process of the company's Sales and R&D functions. • Collaborated cross-functionally to ensure the success of the customer loyalty program.

台灣 New Taipei City 板橋區

• Brought up beloved features that were inspired by insights retrieved from market analysis, customer feedback, and user data to optimize business impacts.• Diagnosed Hybrid Share's sales stagnation, leveraged marketing insights to develop go-to-market strategy, leading to a 31% sales boost and 2 impactful customer success stories in a year.• Facilitated Scrum-based collaboration for a successful e-commerce platform launch, achieving $100,000 in sales in the first month.•… Show more • Brought up beloved features that were inspired by insights retrieved from market analysis, customer feedback, and user data to optimize business impacts.• Diagnosed Hybrid Share's sales stagnation, leveraged marketing insights to develop go-to-market strategy, leading to a 31% sales boost and 2 impactful customer success stories in a year.• Facilitated Scrum-based collaboration for a successful e-commerce platform launch, achieving $100,000 in sales in the first month.• Efficiently oversaw a 200+ software engineer team using a visual dashboard, ensuring transparent tracking of development progress and milestones.• Improved the rollout mechanism of the Product Release System, resulting in 80% decrease in support tickets during peak hours.• Recognized for end-to-end development of a legacy notification system, fostering customer engagement and community discussion. Show less

National Chengchi University

- Reimbursement- Activities arrangement- Document processing

Taipei City, Taiwan

- User Research: Conducted user research about how gamification theory helped caregivers enhance their awareness of self-care.- Knowledge Management: Helped with knowledge management within the lab, including file archiving, academic articles collection, and preparing for presentations.- Mentorship: Mentored groups of 50+ students in facilitating their understanding of design thinking and skills of programming.

Ntu Main Library

- Analyzed 30k users' records to assess the renewal plan of journal subscriptions.

Master'S Degree, Human Computer Interaction

Activities and Societies: Badminton, Barista Developed a deep understanding of human-centered design methods and processes, as well.

Bachelor'S Degree, Information Science/Studies, Gpa 4.21

Activities and Societies: Badminton, Photography, Volunteer Take a look at my side projects: #AR #Augmented Reality Participated.

Exchange Student, Education

Activities and Societies: Folk Dance Participated in a one-semester international exchange student program, which helped me develop.