Tan Yong Zeng Email & Phone Number

Cheras 9 Miles, My

Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

MoneyLion is America’s most powerful and rewarding financial membership, empowering people to take control of their finances to achieve their overall life goals.Since its launch in 2013, MoneyLion has amassed more than 6 million members and has earned its customers trust with new banking and investments capabilities that offer a one-of-a-kind rewards program, no-fee checking account, overdraft protection, and loans funded in 15 seconds or less.From a single application platform, users can get a holistic snapshot of their entire financial lives while having access to personalized and contextualized tips and tools to improve their credit and achieve everyday savings.By rewarding financial responsibility, providing top-notch customer assistance and offering insightful financial education tips, we aim to positively impact our customers and enable them to better their financial health.MoneyLion team members are passionate about making a difference in people’s lives. We work fast, collaborate always, and above all else, we do it for our customers.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

MoneyLion is America’s most powerful and rewarding financial membership, empowering people to take control of their finances to achieve their overall life goals.Since its launch in 2013, MoneyLion has amassed more than 6 million members and has earned its customers trust with new banking and investments capabilities that offer a one-of-a-kind rewards program, no-fee checking account, overdraft protection, and loans funded in 15 seconds or less.From a single application platform, users can get a holistic snapshot of their entire financial lives while having access to personalized and contextualized tips and tools to improve their credit and achieve everyday savings.By rewarding financial responsibility, providing top-notch customer assistance and offering insightful financial education tips, we aim to positively impact our customers and enable them to better their financial health.MoneyLion team members are passionate about making a difference in people’s lives. We work fast, collaborate always, and above all else, we do it for our customers.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Key Responsibilities:● Coordinating with cross discipline team members to make sure that all parties are on track with project requirements,deadlines, and schedules.● Meeting with project team members to identify and resolve issues.● Submitting project deliverables and ensuring that they adhere to quality standards.● Preparing status reports by gathering, analyzing and summarizing relevant information.● Establishing effective project communication plans and ensuring their execution.● Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.● Identifying and developing new opportunities with clients.● Managing customer satisfaction within the project transition period.● Conducting post project evaluation and identifying successful and unsuccessful project elements.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Key Responsibilities:● Meeting with project team members to identify and resolve issues.● Preparing status reports by gathering, analyzing and summarizing relevant information.● Provide facilitation and support at target project sites to customers or project partners.● Ensuring projects are run smoothly at targeted locations.● Conducting post project evaluation and identifying successful and unsuccessful project elements.● Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Key Responsibilities:● Collaborated with a team of 11 to raise customer service scores for that particular location by 19% in 1 year.● Was a key part of the team that opened a new branchlocation in Mont Kiara.● Communicate information to the manager so that the team can respond as necessary to create the Third Placeenvironment during each shift.● Served 150+ customers per day, taking the time to give each one my full attention.● Ran cash drawer for over 100 transactions per day. Processed credit cards and cash transactions.● Used interpersonal skills and efficiency to provide fast, friendly service every day.● Ability to work well under pressure with high customer traffic● Ability to multitask--juggling jobs such as taking orders, making drinks, ringing up customers and answering productquestions● Taking initiative and working well independently● Opened and closed the cash drawer with 99.9% accuracy. Reconciled all errors by end of day.

Bachelor'S Degree In Psychology

Foundation Degree

Education record