-Lead and oversee all aspects of payment operations, including processing, fraud prevention, and vendor management.-Develop and implement strategies to optimize payment processes, reduce costs, and enhance efficiency.-Identify and evaluate new payment technologies and platforms to improve the goods and services supplier experience and drive cost savings.-Collaborate with cross-functional teams, including IT, finance, and treasury services, to implement payment solutions aligned with business objectives.-Establish and maintain relationships with payment service providers and financial institutions, negotiating contracts and pricing agreements.-Monitor industry trends and regulatory developments to ensure compliance and mitigate risks.-Analyze payment data and metrics to identify opportunities for process improvements and savings optimization.-Provide leadership and direction to the payment operations team, fostering a culture of innovation, collaboration, and continuous improvement.-Oversee month end close process and reporting, general ledger reconciliation, annual coordination of 1099 and 1042s.

• Perform journal voucher postings in SAP as needed. • Process alternative payments (i.e. wires, ACH/EFT, PNC Active Pay) in a timely manner.• Verify daily payment run details and coordinate with SAP COE and Treasury Operations to resolve banking inquiries. • Oversee duplicate payment tracking and reporting. • Process vendor refund checks and miscellaneous deposits. • Perform month-end closing tasks (i.e. accruals, journal entries, liability account reconciliations, and BPO quality check).• Support purchase-to-Pay project initiatives.• Review internal processes and controls to ensure corporate policies are current and adhered to.• Assist internal customers, BPO provider, and external supplier base with accounts payable tasks.

-Manage and maintain the daily operations of Procure-to-Pay customer support.-Provide internal and external support to the business unit, supply chain, WNS, and suppliers ensuring the P2P process is adhered to.-Monitor two customer service ticket queues in TrackPoint (i.e. calls, emails, & mail).-Research and resolve supplier invoice inquiries including account reconciliations.-Alternate coordination of SAP daily in-house and weekly check run process.-Provide departmental support and assist with special projects.

Complete payroll funding of off-cycle payments on a daily basis for vendor reconciliationAlternate processing of bi-weekly payroll for approximately 10,000 internal associatesComplete bi-weekly time entry audits, file reconciliations, and error log resolution of time and labor database Reconcile one-time pay tool, income, and deduction spreadsheets for vendor submissionAlternate coordination of off-cycle payment requests for vendor submissionComplete verification inquiries providing proof of employment and income (i.e. legal requests, short term disability, unemployment claims, etc.)Provide enhanced customer service through research and resolution of inquiries via the call center, internal and external mail, and global mailboxCoordinate annual third party sick pay detail for year-end wage and tax statement (W-2) processingCoordinate annual federal exemption withholding certificates (W-4) for first quarter processing Provide departmental support, cross-training, and assist with special projects

Monitored assigned client accounts to maintain the integrity of the collateral baseAdvanced funds to clients as requested daily and posted interest and fee entries to loan balancesCompleted daily reconciliation and month-end reporting for two clients and four syndicationsUpdated LIBOR statements daily for portfolio accounts as neededProvided departmental support, cross-training, and assisted with special projects

Coordinated election of early funding for clients on a daily basisMonitored the banking system for transaction accuracy and reconciled internal reportsCompleted weekly reconciliation and month end reporting for six clients and two participationsAssisted with supplier activations and on-boarding processConsolidated supplier accounts for better cash management analysis and eliminated client shortfallAssisted with developing SEPP desk procedures improving the process Provided enhanced customer service to internal and external customers via the call centerTrained new analysts on policy, procedures, and financial system

Coordinated election of early funding for clients on a daily basisMonitored the banking system for transaction accuracy and reconciled internal reportsCompleted weekly reconciliation and month end reporting for six clients and two participationsAssisted with supplier activations and on-boarding processProvided enhanced customer service to internal and external customers via the call center

Processed weekly payroll and billing for approximately 250 consultants and field associatesMaintained and updated employee pay information (direct deposits, tax withholdings, I-9s, deductions, paid time-off balances and garnishments)Assisted New York corporate office locally in-house with three month payroll and billing conversion from Dataforce to eEmpact and Great Plains via AOL Instant Messenger 5.0Paralleled and tested the pay/bill systems for six weeksResearched and verified confidential employee payroll data and client billing informationValidated revenue balances, commission allocations, and profit centers for conversion transferSet up job orders, assignments, billing profiles, and pay codesProvided minimal training to in-house accounting, payroll, and managerial associatesCompleted special projects as assigned (i.e. expense/bonus payments, benefit enrollment, I-9s, audit task list)