Z Jan

Z Jan Email and Phone Number

Fine Art Professional
Z Jan's Location
Cuddalore, Tamil Nadu, India, India
About Z Jan

Major contribution was on auditing calls and providing feedback to the front level agents, Collating and preparing data for analysis as per program requirements.Specialties: Other Skill sets: Corporate trained on Six Sigma Yellow Belt. Knowledge in all computing products and installation issues. Installation and fair knowledge of the operating systems (Win Vista, Win XP, 2000, 98). Corporate trained on Customer Handling Skills and American ways of communication. Basic Etiquettes of handling the customers in an efficient manner, Phonetics, soft skills and American Accent.

Z Jan's Current Company Details

Fine Art Professional
Z Jan Work Experience Details
  • Sutherland Global Services
    Sr.Quality Analyst
    Sutherland Global Services Mar 2006 - Mar 2009
    Major contribution was on auditing calls and providing feedback to the front level agents, Collating and preparing data for analysis as per program requirements
    View
  • Sutherland Global Services
    Quality Analyst
    Sutherland Global Services Mar 2005 - Feb 2009
    Major contribution was on auditing calls and providing feedback to the front level agents, Collating and preparing data for analysis as per program requirements. Process worked for: HP / Compaq and Dell Platforms: Win 9X, Win XP, XP Pro, MCE, Win Vista and Win 2K.
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  • Sutherland Technologies
    Technical Support Executive
    Sutherland Technologies Mar 2003 - Feb 2004
    The process dealt with Sony Laptops, Desktops, Cameras and Camcorders. Quality, AHT and SLA was the major metrics concentrated. Support Boundaries for customer having Sony products is restricted to pre-installed software and hardware.
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Z Jan Education Details

Frequently Asked Questions about Z Jan

What is Z Jan's role at the current company?

Z Jan's current role is Fine Art Professional.

What schools did Z Jan attend?

Z Jan attended Anna University Chennai, Csc.

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