Zachary Nowicki Email & Phone Number

Boston, MA, US

Cambridge, MA, US

Cambridge, MA, US

• Provide application, systems, and software support for developers, system administrators, end users, and account teams designing and maintaining business-critical healthcare applications.
• Expert resource for InterSystems HealthShare application technologies; other areas of expertise include IHE Profiles, HL7, FHIR, integration and distributed data technologies.
• Manage customer alerting process for critical product defects and security vulnerabilities.
• Design, develop, and directed technical and non-technical training programs for new hires and experienced colleagues; serve as technical lead in collaborative team meetings.

Jacksonville Beach, Florida, US

Partnered with the San Francisco Department of Public Health to advise on and implement Epic MyChart features like patient messaging, same-day results release, online appointment scheduling and many more all in accordance to state and federal laws.

Lansing, MI, US

• Maintained several concurrent virtual machines and transitioned their custom files to a central repository with a standard operating procedure for version control between environments.
• Formulated SQL database queries to extract system metrics and helped analysts assemble the data into to clear results that were used in executive level summaries.
• Designed online forms that enabled more streamlined patient requests by discretely interfacing and triaging messages to the appropriate established systems.
• Collaborated with Legal, Privacy and Security teams to assess government requirements and implement the necessary system changes to meet shifting organization priorities.
• Created detailed timeline incident reports from system logs to help support the organizations legal and privacy teams in addressing of suspected improper access.
• Led the investigation into incorrectly routed patient messages which when fixed drastically improved clinic to patient response by 40%.

Ann Arbor, Michigan, US

• Delivered weekly security reports that took network vulnerability scans, evaluated their possible risks to the system, and executed action plans to address these risks.
• Assessed file dependencies for the organization’s webserver and operational software to develop a restart plan before performing a full server hardware migration and network upgrade.
• Implemented an installation process for newly purchased hardware by using a combination of Powershell and VisualBasic to automate system policies and software settings.
• Preserved and updated MySQL data for information hosted on the organization’s webpages.

Ann Arbor, Michigan, US

Coordinate between multiple departments and prioritize job responsibilities in order to run daily building operations. Facilitate client requests and complaints to better improve their customer experience with the Michigan Union.

Ann Arbor, Michigan, US

Organized a team of two to five members to set business meetings and expositions, job fairs, and weddings among other events on a daily basis.

Worked with 15 counselors and administrative staff to creat a fun educational learning environment for campers. Taught students ranging from 8-17 years in C++, C#, Java, and Objective-C. Encouraged, guided, and assisted students to create a project of their own through each session.