Zahra Sarmast Email and Phone Number
I’ve recently joined the Centre for Sustainable Operations and Resilient Supply Chains (CSORSC) at the Adelaide University Business School as a PhD student, My research focuses on advancing sustainability and resilience in supply chains, leveraging data analytics to develop innovative solutions for today’s evolving industries.Before starting my PhD, I accumulated over 9 years of experience as a Quality Management System (QMS) specialist while utilizing data-driven approaches to optimize organizational performance. During this time, I developed strong expertise in data analytics, conduct root-cause analyses, and drive corrective actions. My research papers on applying data analytics in warranty management and process optimization have been well-received, showcasing my ability to translate complex data into actionable insights.In my professional career, I have consistently thrived in dynamic environments where data and analytical thinking are key to success. My background in business process management (BPMN) and Six Sigma methodologies (DMAIC & DMADV) has enabled me to engage with cross-functional teams, analyze organizational processes, and recommend data-driven improvements. These experiences have equipped me with a deep understanding of how data science can be applied to optimize systems and foster continuous improvement.Key Experience & Skills: • Expertise in data analytics for optimizing supply chains and quality management, with a strong focus on leveraging data to drive decision-making and improve operational efficiency. • Hands-on experience with BPMN, different ISO, Six Sigma, and engaging with cross-functional processes to analyze and enhance organizational performance. • Proficient in MS Excel (Power Pivot, Power BI), MS Project, and skilled in creating interactive dashboards and reports to visualize data insights. • Delivery-focused, resilient, and highly adaptable in challenging environments, with a proven ability to deliver results through data-driven strategies.As I embark on this academic journey, I look forward to applying my data analytics expertise to cutting-edge research in sustainable operations and supply chain resilience, while continuing to learn and grow in the field of data science.Please contact me at: Email: zahra.sarmast92@gmail.comResearchgate: https://www.researchgate.net/profile/Zahra-Sarmast-Hassan-KiadehGoogle scholar: https://scholar.google.com/citations?user=3QmA3ssAAAAJ&hl=en&authuser=1
Centre For Sustainable Operations And Resilient Supply Chains (Csorsc)
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Phd StudentCentre For Sustainable Operations And Resilient Supply Chains (Csorsc) Oct 2024 - PresentAdelaide, South Australia, Australia
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Head Of Internal Audit DepartmentSaman Electronic Payment(Sep) Feb 2024 - Oct 2024Tehran, Tehran Province, Iran -
System And Quality ManagerPardis Oct 2019 - Feb 2024Alborz Province, IranPardis provides information and communication technology services in IT-related fields like Datacenters, networks, and security. I have joined the company as a senior quality management system engineer to lead the quality management system team and report directly to the CEO. I am responsible for designing and tailoring organizational processes, implementing and maintaining international standards like ISO9001, ISO27001, ISO10002, ISO10004, and 5S, Developing regulations, executive methods, instructions, and organizational forms, cooperation with the programming team for the mechanized implementation of corporate processes. In this regard, I recommend corrective and preventative actions for continuous improvement. I try to analyze data with Microsoft Excel and provide valued reports and dashboards for the senior management. After six months of entering the company, I started planning and controlling organizational projects, creating schedules, project control reports, and I was the PMO leader of the most important project of Pardis. Besides, I covered the organization's customer CRM accountability to provide the analysis of surveys, complaints, and customer requests and ensure customer satisfaction. Moreover, my team and I had coordinated and facilitated many certifications for the company like ISO and 5S and regulatory approval licenses. -
System And Quality Management ExpertDotin Mar 2018 - Oct 2019Iran,Tehran, JordanI have entered Dotin as a quality management system expert. My mission was designing and tailoring organizational processes using international standards, models, and best practices like ITIL, EFQM, ISO9001, ISO27001, APQC, etc. We had provided the whole organization process map and related flowcharts. Besides, I was the process engineer of the analysis team for collaboration with the programming team for the mechanized implementation of main processes. We also had the responsibility of Developing regulations, executive methods, instructions, organizational forms, auditing the whole organization according to ISO Standards, and developing the analytical reports and dashboards. In this regard, we recommended corrective and preventative actions for continuous improvement. -
System And Quality ExpertSaman Electronic Payment (Sep) Oct 2015 - Mar 2018I started my first career at Saman electronic payment (SEP) as a system and quality expert right after my graduation within bachelor's degree. I started learning to develop organizational processes, procedures, instructions, and forms with great team partners and managers. As I entered the company, my team was preparing the organization for the EFQM assessment audit. I cooperated in the implementing process and tried to be an expert in the excellence model. Also, My other tasks were developing process indicators (KPIs), measuring and implementing analytical reports, auditing departments according to ISO 9001 standards and EFQM organizational excellence model, and providing analytical reports of process monitoring. After a while, another duty was added to my mission to manage the Operating Portal of the organization (In Sharepoint), being the administrator of lists, access controls, and designing forms and, developing processes using Nintex Workflow.
Zahra Sarmast Education Details
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Business And Management-Sustainable Operation And Resilient Supply Chain -
17.93 /20 -
17.5 /20
Frequently Asked Questions about Zahra Sarmast
What company does Zahra Sarmast work for?
Zahra Sarmast works for Centre For Sustainable Operations And Resilient Supply Chains (Csorsc)
What is Zahra Sarmast's role at the current company?
Zahra Sarmast's current role is PhD student at Centre For Sustainable Operations and Resilient Supply Chain (CSORSC).
What schools did Zahra Sarmast attend?
Zahra Sarmast attended University Of Adelaide, Shahid Beheshti University, Alzahra University.
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Zahra Sarmast
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