Mohammed Abu'Bakar Abid Rana Email & Phone Number

Riyadh, SA

Riyadh, Saudi Arabia

• Roles & Responsibilities
• Conduct comprehensive reviews of survey data to ensure accuracy and reliability.
• Verify compliance with established design standards and project requirements.
• Analyze datasets for inconsistencies, identifying and rectifying errors promptly.
• Cross-check and validate data against reference documents and operational guidelines.
• Monitor workflow and suggest measures to streamline survey execution and reporting.

Riyadh, Saudi Arabia

• Roles & Responsibilities
• Analyzing customer feedback and advising management on areas of improvement.
• Maintaining client accounts and updating information as needed.
• Responding to escalated customer support issues.
• Delivering performance evaluations and following the disciplinary process according to company policy.
• Assisting with the development and implementation of service policies and explaining these to staff and customers.

Riyadh, Saudi Arabia

• Roles & Responsibilities
• Assist clients by demonstrating the use of goods and programs and answering any questions they may have.
• Support Jeeny users, answering queries and checking for users’ needs, Understanding, and acceptance.
• Respond promptly & professionally to incoming Jeeny users’ inquiries in person.
• Provide training to new Jeeny users. handling Customer Complaints and solving complex issues of consumers.
• Creating new User accounts and closing the old accounts on jenny back office, selling jeeny vouchers & provide accountancy on the sales.

Riyadh, Saudi Arabia

• Specialized in Airline & Hotels Reservations.Roles & Responsibilities
• Conducted research to understand clients’ needs and design package plans for travel solutions.
• Specialized in ticket booking, hotel reservations, and transportation arrangements.
• Provided visa assistance and ensured a seamless travel experience for clients.
• Built long-term relationships with clients, enhancing customer retention.

Bba - Business Management, Business

High School Certificate, Humanities

Secondary School Certificate, Humanities