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Zubair Agha is listed as ITSM Consultant/ Configuration Manager at Agilisys, a company with 1012 employees, based in Salford, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Zubair Agha.
Zubair Agha previously worked as Configuration Manager at Agilisys and ITSM Trainer at Kbr, Inc.. Zubair Agha holds Master Of Science - Ms, Computer Science from Preston University.
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At Agilisys, our team has successfully enhanced Configuration Management practices, integrating ITIL frameworks into daily operations and elevating CMDB accuracy. My leadership in managing cross-functional teams has been pivotal in streamlining asset control and service delivery for our government partners. We have excelled in deploying multiple ITSM tools, such as ServiceNow and Hornbill Service Manager, ensuring optimal performance and up-to-date Configuration Management databases. With a background in driving ITSM implementations and a hands-on approach to training and support, I've fostered collaboration among service managers, operations managers, and stakeholders. This collaborative effort has resulted in the seamless transition of ITIL processes and the delivery of robust training programs. My focus on continuous process improvement and a commitment to accuracy underpin my mission to deliver service excellence in Configuration Management.
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Rochdale, England, United Kingdom
Managing day-to-day operational delivery of the ITIL process to support Asset and Configuration Management for Agilisys and partners (central and local governments). Managing team of configuration analysts to provide optimal results in building and maintaining CMDB/CMS on multiple ITSM tools ServiceNow, Support Works, Hornbill Service Manager.Planning the.
Riyadh, Saudi Arabia
The Service and Security Management project was a fundamental building block to help the delivery of UK MOD Awarded Saudi National Guard OM&T 19-22 contract.Implemented ITIL processes; Change, Service Asset and Configuration (SACM), Incident, Problem, Knowledge and Planned Preventative Maintenance (PPM) management and transitioned BMC Remedy Smart IT.
Riyadh, Saudi Arabia
SANG OM&T 19-22 contract.Member of Security & Service Management (SASM) project team; developed and aligned organizational processes to ITIL, transitioned services to KBR, MOD and Suppliers.Delivered training on ITIL processes(Incident, Problem, Change, Service Asset & Configuration Management) and BMC Remedy Smart IT, Mobile Reach, Power BI dashboards.
Riyadh, Saudi Arabia
Consultant to RSAF senior management in business analysis, IT service delivery and project management support. Managed key stakeholders up to C-suite level and provided service management support to operations and maintenance teams.Led service transition by incorporating new CMDB, Asset identification, classification, product categorization, Configuration.
Riyadh, Saudi Arabia
Steered site acceptance visits OSATs, design reviews, project close out and invoice reconciliations to ensure quality delivery of public safety TETRA Radio network project.
Riyadh, Saudi Arabia
ITIL Process Development & ITSM BMC Remedy Implementation Steered ITIL process development project in collaboration with Quint IT, covering scope elucidation, stakeholders’ identification, needs analysis, team building, and conducting workshops/meetings.Managed implementation of IT Service Management solution including design, planning, implementation and.
Milton Keynes, England, United Kingdom
Technical design authority for optical DWDM/SDH networks: designed, pre-staged, implemented solutions across major customer sites, deployed and supported IP/MPLS, SDH/DWDM on Cisco, Ericsson, ADVA, and Huawei.
High Wycombe, England, United Kingdom
Project implementation and support for IP LAN/WAN MPLS campus and enterprise networks
Pakistan
Managed mission critical services and assets for Aeronautical Air Space management Command and Control Centers. Led teams of engineers and technicians for service operations, projects, inspections, overhauls, modifications, repair & calibration of sophisticated electronic communication systems. Managed logistics, maintenance budgets and service contracts.
Other employees you can reach at agilisys.co.uk. View company contacts for 1012 employees →
Rhiann Williams
Colleague at AgilisysBristol, England, United Kingdom, United Kingdom
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Asif Choudhary
Colleague at AgilisysMumbai, Maharashtra, India, India
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Chris Payne
Colleague at AgilisysBristol, England, United Kingdom, United Kingdom
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Madison Treanor
Colleague at AgilisysBristol, England, United Kingdom, United Kingdom
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Kris Edney
Colleague at AgilisysSomerset, England, United Kingdom, United Kingdom
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Suzanne Banks
Colleague at AgilisysOldham, England, United Kingdom, United Kingdom
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Claire Holyday
Colleague at AgilisysBurnham-On-Sea, England, United Kingdom, United Kingdom
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Debbie Elliott
Colleague at AgilisysNailsea, England, United Kingdom, United Kingdom
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Chris Booth
Colleague at AgilisysGreater Manchester, England, United Kingdom, United Kingdom
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Jahnavi Parekh
Colleague at AgilisysThane, Maharashtra, India, India
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Quick answers generated from the profile data available on this page.
Zubair Agha works for Agilisys.
Zubair Agha is listed as ITSM Consultant/ Configuration Manager at Agilisys.
Zubair Agha is based in Salford, England, United Kingdom while working with Agilisys.
Zubair Agha has worked for Agilisys, Kbr, Inc., Fusion Global Business Solutions, Zahran Operation & Maintenance, and Archen Engineering Consultants.
Zubair Agha's colleagues at Agilisys include Rhiann Williams, Asif Choudhary, Chris Payne, Madison Treanor, and Kris Edney.
You can use AeroLeads to view verified contact signals for Zubair Agha at Agilisys, including work email, phone, and LinkedIn data when available.
Zubair Agha holds Master Of Science - Ms, Computer Science from Preston University.
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