Zac Ariel Email & Phone Number

Melbourne, VIC, AU

San Diego, California, US

The story is still being written - but here are a few things that stand out for me in this role so far:🧑‍💻 Improving our education request intake process and ongoing management using Jira📦 Overseeing the return to in-person training across three countries✨ Refining how we advertise new classes to our customers and partners⌚️ Managing a small team across.

San Diego, California, US

A small promotion up to Senior, in recognition of expanded duties and experience - some things that I'm especially proud of:🧑‍💻 Building and maintaining Tealium integrations with two LMSes📝 Participating in a vendor selection process for - and subsequent migration to - a new LMS🔧 Creating new training content - particularly for our Predict and Consent.

San Diego, California, US

Tealium connects your data so you can connect with your customers - and I've got the flashlight that helps customers and partners find their way with our Customer Data Hub.:)For me, digital marketing and data orchestration were fairly alien concepts coming into this role - I certainly had the training skills, but no idea about the industry. It's been an.

Lehi, Utah, US

This role saw me continue to facilitate my home office's training needs as well as support a team of highly-skilled educators around the world in our other offices.Highlights included:✅ Using Confluence to build out a team intranet, calendar and project pages to supercharge our collaboration✅ Constructing web-based tools using Perl to help educators.

Lehi, Utah, US

DigiCert acquired the Website Security business from Symantec at the end of November of 2017 - the immediate challenge in this role was to help bring over one hundred front line staff in five offices around the world up to speed with new policies and procedures, including a significant change management effort to help the team understand the benefits. No.

San Jose, California, US

After Symantec acquired the Website Security division from VeriSign, the education needs of the business ramped up significantly: one of the first big jobs was to set up a brand new office in Dublin, Ireland to support the company's EMEA customer base. A colleague of mine and myself spent significant time in 2011 creating collateral, training and.

Reston, Virginia (VA), US

A big step up from technical support and account management: not only did I have to learn the art of adult education, and quickly - I had to learn all the policies and procedures I would be training!I spent more time studying material and learning how people learn than I did in facilitating or building content, but doing so set me up very well for when.

Reston, Virginia (VA), US

My first role working for a major multinational. I had to very quickly learn about troubleshooting SSL and PKI problems, but within a short space of time I was one of the most highly-rated Technical Support Specialists - consistently rating 9 and 10 in SatMetrix surveys.My approach to this role and roles since is similar: put yourself in your customer's.