Manage day-to-day operations, including purchasing, stock control, and facilities management.Ensure warehouse team has necessary equipment and materials for efficient operations.Collaborate with sales to fulfill customer orders promptly.Liaise with suppliers and third-party contractors to meet customer requirements within agreed timelines.Create visuals for customers using Microsoft VisioProduce reports and data analysis.Organize training and safety courses for staff and manage health and safety visits.Handle customer inquiries and ensure high-quality service

Implemented and managed processes to ensure smooth business operations during rapid growth.Organized and communicated plans to cover lessons in the absence of regular teachers.Managed equipment procurement, supplier relationships, and budget tracking.Planned and launched various company projects, including Asset Management.Led the customer communication department and resolved customer issues effectively.Working directly with the customer service department to manage complaints and implement plans to solve and prevent reoccurrence.