Promote a thriving tech culture in Woodstock, GA and beyond! Coding Program for Teens • Invited to host a Create-a-Game Session for young adults.Sequoyah-Con 2024 • Hosted a Computer Coding with LEGOs class for the community.Ready Set Code. Sequoyah Regional Library System (08/2023 to 09/2023) • Created program to teach about technology including industry roles, how to code, and electronics. • Taught many classes at different libraries for both the public and homeschooling communities.freeCodeCamp Woodstock. The Circuit (02/2023 to 01/2024) • Organized study group which earned 23 developer certifications from 115 individual projects. • Hosted speakers and workshops on subjects like responsive web design and cloud computing.

• Resolved more than 1000 escalated cases from a designated programming queue.• Analyzed, modified, and debugged enterprise software on the .NET platform.• Wrote hundreds of T-SQL packages and T-SQL reports for production databases and file servers.• Improved software by recommending tracking requests for discovered bugs and enhancements.• Empowered teams by creating a Confluence page with pertinent technical information.• Developed tool which increased report creation speeds by outputting merge fields from a PDF.• Updated Report Definition Language (RDL) files using SQL Server Reporting Services (SSRS).

• Managed four Software as a Service clients who created nearly $700,000 in annual revenue.• Maintained and upgraded software across portfolio of more than 13,000 residential units.• Troubleshot and resolved issues promptly while communicating status to single point of contact.• Delivered exceptional customer support by serving as subject matter expert for core product.• Traveled to perform on-site business process reviews then consult clients on best practices. • Earned Kintsugi Bowl Award from department and Most Dependable Award from team.

• Managed accounts receivable, resident retention, and monthly closing across 224 residential units.• Achieved annual revenue and occupancy goals by signing many new leases and renewals.• Earned Rising Star Award and Rising Above Success Award from Senior Regional Manager.