* Streamlined resource allocation and optimized the testing budget to align with project timelines, achieving 15% cost savings and enabling data-driven insights that improved QA decision-making for company leadership.* Proactively mitigated risks by leading root cause analysis, failure assessments, and corrective actions, resulting in a 25% reduction in recurring issues and ongoing process improvements.* Strengthened compliance by developing departmental policies and procedures that met industry, client, and company quality standards, contributing to a 20% increase in audit compliance rates.* Enhanced team performance and engagement by providing coaching, feedback, and guidance; partnered with HR on employee relations to improve retention and foster a high-performance culture.* Optimized the testing lifecycle by conducting comprehensive requirement analysis, risk assessments, and authoring tests, resulting in a 20% reduction in defect leakage and a more streamlined QA process.* Established and tracked key quality metrics and KPIs that improved testing efficiency by 15% and highlighted critical areas for process improvement.* Elevated team performance by mentoring and developing a QA team of 9 manual testers, 4 automation engineers, and 5 offshore QA members, leading to a 25% increase in testing throughput and accuracy.* Enhanced product quality by leading the automation team and developing robust automated test cases in Cucumber within a Python-based framework, achieving a 30% decrease in testing cycle time for Movista’s products.* Fostered cross-departmental quality discussions to drive root cause analysis, resulting in measurable improvements in automated testing performance and product reliability.

• View requirements, risk analysis, test authorship & reviews, tracking various quality assurancemetrics, as well as reporting newly discovered bugs.• Implement quality metrics and KPIs to measure the effectiveness of the testing processes and identify areas for improvement.• Manage the performance and professional development of the QA team, providing coaching, feedback, and opportunities for growth.• Lead Automation team and author/ implement automated test cases to ensure quality for Movista’sproduct line.• Organize & encourage quality-related discussions Navigate performance testing, understandingnuance, and root cause analysis Ensure the quality & performance of automated testing projects

• Hired and am responsible for a team of 12 QA Engineers monitoring and guiding their development. • Experienced in SQL, Node JS, Postman, HTML5, CSS3, MariaDB, Express, JIRA, Confluence, Python, Selenium, Blazemeter, Java, REST API/EDI testing and Swagger/GIT Hub• Manage and maintain, remotely, 1300+ Samsung J320A devices. Extensive experience working within MobileIron and Samsung Knox to manage devices enabled with talk, text, mobile hotspot and mobile data.• Responsible for setting up, trouble shooting and sending replacement devices for over 600+ locations nationwide.• Conducted a complete review of our team's, processes and environment; and oversaw the design and introduction of tools, processes and best practices across testing life cycle to improve throughput, communication and on-time delivery of projects in an Agile development environment. • Planning and reviewing the Test cases for Functionality, Security, Performance, Database and User Acceptance.

Review requirements specifications and technical design documents. Create detailed, comprehensive and well-structured test plans and test cases. Estimate, prioritize, plan, and coordinate testing activities. Identify, record, document thoroughly and track bugs. Perform thorough regression testing when bugs are resolved.