To provide superior levels of assistance to clients in resolving computer, printer, network, email and software application problems in a cost effective manner that supports the vision and technical goals of Expetec Corporation.

Participates in the planning and delivery of a full range of customer support services related to the organization including print operations, electronic document management, media management, problem reporting and resolution. Activates, monitors, and controls print production and quality for processing requirements to link internal operating systems and utility programs with application programs, peripheral equipment, teleprocessing, and input/output channels. Monitors systems status and… Show more Participates in the planning and delivery of a full range of customer support services related to the organization including print operations, electronic document management, media management, problem reporting and resolution. Activates, monitors, and controls print production and quality for processing requirements to link internal operating systems and utility programs with application programs, peripheral equipment, teleprocessing, and input/output channels. Monitors systems status and performance, observes and responds to system messages, and defines, isolates, and resolves a wide range of common equipment and operating problems, failures and malfunctions. Follows processing schedules at the direction of the senior operator. Assists in developing new or revised operating procedures. Monitors program processing to identify problems. Corrects or adjusts priorities and workflow by reconfiguring equipment. Show less

As an Information Manager for 22 years, I was highly organized, technically capable and management-oriented professional working with records management and repairing computers. Effective problem solver, team plaryer and proven leader.