Zacaria Abrache Email & Phone Number

London, Gb

- Set the vision, metrics and roadmap for a new team dedicated to continuous improvement and asset reliability.- Currently leading a team of three members and spear-heading the strategy for operations excellence in critical processes inside of warehouse operations.- Closely working with the product, safety and local operations leaders to implement the strategy, roadmap and new features for local operations at a global scale.

London, England, United Kingdom

- Designed, tested, and implemented an operational flow globally for performing repairs outside the warehouse. Developed ROI metrics and coordinated cross-functional efforts to embed efficiency practices across teams. Expanded the contract with third parties, reducing retrievals by 23% and increasing labor efficiencies by 30%.- Developed the labor strategy and methodology for labor hours required, providing a tool for periodic review and newsletter of key metrics and performance tracking. This enabled complete visibility and monitoring, with sustained adoption across teams globally.- Quantified and standardized best practices for warehouse layouts, workstations and specialized setups with business case insights to optimize investments in equipment, enhancing efficiency and safety standards.- Delivered SOPs and Kaizen practices in underperforming markets, boosting operational standards and providing documentation for ongoing improvement.

London, England, United Kingdom

- Redefined and implemented Lime's Operations Excellence Program for warehouse operations, resulting in a 30% productivity improvement, a 20% reduction in assets downtime, and a 33% improvement in service quality, gathering feedback and defining blueprints to reach best practices, allowing process excellence and innovation.- Successfully launched the program in twelve main global markets in the US and EMEA, achieving EBITDA targets by 30-50%. Awarded as the Above and Beyond Partner in Q1 23' for execution in four primary markets within one and a half months.- Led a global asset compliance sprint, increasing compliance from 23% to 90% in over sixty markets within two months, avoiding fines over $2M monthly. Managed $5M asset movements between continents with 90% success rate.- Utilised Lean Management practices, Plan-Do-Check-Act methodology, Continuous Improvement and maturity roadmap tools adaptable to each market, with a strong focus on output via performance measurement and coaching.

London, England, United Kingdom

- Performed as Supply POC to leadership for both Uber and Lime through the Uber Jump HW and Infrastructure integration across APAC, EU and LatAm, managing the allocation and closure on over seventeen main locations globally in six weeks, resulting in a 50% reduction in integration time and full transaction services with asset auditing and valuation.- Built business data for decision-making and project-managed forecasts on fleet and infrastructure allocation for over thirty markets, resulting in simple options to follow execution timelines and a 20% reduction in logistics costs.- Supported the launch of 2 new markets and led regional supply chain projects in LatAm, resulting in a 60% cost reduction and a 20% increase in profitability within 1st quarter of launch.- Led logistics hub evaluation and RFP to reach cost reduction and on-time delivery. Framing legal, taxes, operational conditions, and geography based on market demand.- Evaluated closures and led Logistics and Supply Chain efforts during the 2020 region shutdown, involving 7 markets in 6 weeks, achieving a 90% success rate in returning inventory and maintaining a 100% satisfaction rate from stakeholders across all verticals.- Led and managed execution of Supply vertical for WEU, Asia, LatAm. Designed and reported Supply Strategy and KPIs for 6 sub- verticals. Focused on a roadmap to increase fleet utilisation and assets optimisation.

Chile

- Initiated and sustained operations in the market, leading a 65-person team and building processes, resulting in a 15% decrease in operational costs in the first quarter.- Refined inventory management processes for spare parts, resulting in a 50% reduction in inventory costs and a 30% improvement in inventory accuracy, later mirrored globally in over 100 markets.- Led local transformation projects to reach OKRs on performance, generating monthly cost savings of over 60%.

Chile & Canada

- Identified opportunities for a P2C model for a Chilean telecom leader, resulting in a model design following Deloitte's best practices and eTOM BPF. Later, defined needs for WMS comparing ERPs and supporting a RFQ with vendors reviewing capabilities.- Implemented Deloitte's maintenance methodology for Canada's largest transportation holding, resulting in the identification of failure modes and drafting for MTBF in major engineering asset systems at over $3MM.- Led Cost Reduction Project in health & energy sectors with $2.5M in savings through Logistics & Procurement streams.

Chile

- Initially managing finance reports, and later the Goods Not For Resale budget for 8 locations, overseeing infrastructure, maintenance workshops, and machinery. Leading to a 15% reduction in indirect costs.- Led fleet renewal project for 100+ machines. Developed new maintenance policies, investing $4M, resulting in a 20% increase in efficiency and a total cost reduction of $1M yearly.- Generated financial models for senior management to review overall financial OKRs, including cash flows, income and cost projections, and consolidated statement of earnings.