Zac Bolick Email & Phone Number

San Diego, California, United States

San Diego, California, United States

• Facilitated the adoption of innovative technology to meet the evolving needs of various business verticals, reflecting Pliancy’s rapid-growth environment.
• Design, program, and implement major projects such as: automated migration from Addigy to InTune, Okta creation and migration of nearly 200 apps in two months, and filesystem migration from Box to OneDrive.
• Create, design, and develop custom API connectors between platforms using Node.js and Python via CI/CD workflow inside of AWS.
• Unparalleled customization via MDM with zero-touch deployment via InTune, Addigy, and additional open source tooling to create a seamless user experience.
• Provided training and assistance to the client and Pliancy team on tools and technology to enhance business processes, emphasizing proactive problem-solving and quick response to ad-hoc requests.

• Build, test, and audit security policies via MDM to meet CIS, SOCII, HIPPA, and NIST
• Implement 0 touch deployments using IdP's like Okta, OneLogin, and Google Enterprise
• Create, manage, and audit organizational patching to proactively and reactively address security concerns

• Resolve organization-wide disruptions and escalations from Support and Project teams
• Integrate and troubleshoot SaaS integrations with SAML platforms like Okta and OneLogin
• Audit, compose, and implement SOP’s and documentation for internal and external consumption
• Deploy,manage, and advice on cloud migrations; Azure, AWS, Google Cloud

San Diego, California, United States

• Architect automations with BASH, Python and PowerShell for JAMF, Addigy, Ninja and InTune for organizational deployment
• Resolve organization-wide disruptions and escalations from Support and Project teams
• Integrate and troubleshoot SaaS integrations with SAML platforms like Okta and OneLogin
• Audit, compose, and implement SOP's and documentation for internal and external consumption
• Compose, Deploy, and Maintain MDM configuration to create and sustain 0 touch user on/offboarding

Greater San Diego Area

• Apple technology focus working with design, creative, healthcare, and technology start-ups
• Troubleshooting and resolving complex local and cloud-based issues
• Manage deployment of accounts through Cloud-based AD / SSO’s
• MDM Via JAMF profile management, restrictions, and app installations

Greater San Diego Area

• Collaborate with clients to deploy web services and sites or maintain existing infrastructure
• Worked with AngularJS, Backbone.js, or similar font-end web application frameworks
• Deployed Laravel to create custom SPA for payroll tracking and commission calculation
• Managed VPS, deployed code to Vagrant staging server, managed changes via Git

Greater San Diego Area

• Developed, trained, and mentored 15 employees at three different locations
• Deliver superior sales & service leading to a 15% increase in IPC & average 5 points in ESQI
• Collaborate on utilization of ~650 vehicle fleet generating monthly revenues of ~$750,000
• Manage receivables: negotiating payment plans, delinquent collections, & write-offs.

Oceanside, CA

• Set record for customer service with a 90% complete customer satisfaction rating.
• Recognition for outstanding customer service by Area Manager and Area Vice President
• Interface with body shops, repair facilities, field adjustors, and insurance agents
• Consistently grew fleet by over ~2% month over month leading to a 30 car increase

Camarillo, CA

• Created branding website, logo, e-blasts, and marketing plan increasing accounts by 30%
• Generated cost summary report and reorganized work-flow to maximize profit
• Manage ledger, generated financial statements, accounts receivable, & collections
• Migrated billing and job tracking into a cloud-based CMS to organize work-flow

Ventura, CA

• Managed accounts with The Port of Hueneme, The City of Oxnard, and The City of Ojai
• Created logos, print mailers, e-blasts, and branded promotions using Adobe & MailChimp
• Assessed and researched market competition to develop effective campaigns
• Coach clients to develop social media presence or develop existing brand messaging

Greater San Diego Area

• Assisted clientele with use of social media platforms developing branding & messaging
• Generate original SEO website copy with AdWords for niche specific to client business
• Generate content for Twitter, FaceBook, Instagram, Yelp, and Google+
• Maintained consistent brand image across platforms

Carlsbad, CA

• Maintained sales of 5 – 15 percent above projections for 14+ months
• Multiple and consistent positive reviews on Yelp
• Winner of multiple company-wide sales contests
• Recruited by regional manager from previous employer.
• Analyzed raw data and generated feedback for planners.
• Expedited orders and manage supply chain.

Bs, Mass Communication/Media Studies, +3.0

Activities and Societies: CI View (News Paper) Dolphin Radio Business Club- Research Methods - Interpersonal Communication - Group.

Associate'S Degree, Communication, General

Activities and Societies: University Chorus Audio Production Club Guitar Club

Associate Of Arts And Sciences - Aas, Computer Science