Modivcare acquired Higi in part because they were looking to add a proven cloud native, product driven team to their roster.   Their CTO established a Cloud Platform Engineering team in 2024, and I am a founding member of that team.☛ Mentor, and lead the Platform Engineering team towards professional growth and technological mastery.☛ Implement state-of-the-art practices for infrastructure automation, leveraging tools like Pulumi and Backstage.☛ Assess, document, and revolutionize current architecture to ensuring scalability, availability, and security.☛ Ensure engineering teams have what they need to effectively monitor, troubleshoot, and fine-tune all systems, ensuring a seamless operational experience.☛ Continue the organization's multi-cloud strategy encompassing AWS, GCP, and Azure.☛ Collaborate with architects and product managers to understand requirements and translate them into technical specifications.☛ Facilitate and support all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.

Build and manage the DevSecOps department for the organization. Guide the team to ensure well managed deployments, security and support of business solutions.☛ Enforce standard methodologies, processes and tools and ensure compliance to industry standard information security policies such as HITRUST, and overall firm strategy☛ Collaborate with technical leadership to design and a execute on a roadmap of high-visibility initiatives to continuously improve reliability, performance, and security, align with broader organization strategy, and empower software engineers through improved tooling and automation☛ Manage the DevSecOps Engineering teams' individual performance and development by providing active coaching and mentorship

Contribute to developing the next-generation IT automation and efficiency technologies and not be afraid of the challenges that may arise when developing them.☛ Manage the configuration of each higi application and service on a server VM, cloud service or kiosk☛ Enable logging, compile results and review/evaluate errors and discrepancies☛ Diagnose and/or Debug problems that arise in the Test/UAT/Production environments

☛ Designed, developed, and introduced a new .NET Core 3.1 Blazor application.☛ Planned and created cloud architecture, automated UI testing, and unified source control between legacy and cutting edge applications.☛ Identified and changed various low performing products with newer high performing alternatives that aided in enhancing operational efficiency.

Proved instrumental in devising and implementing the corporate strategy to sustain a significant increase in annual revenue across new markets and product lines. Steered in-depth research and analysis on innovative, leading-edge technologies and adeptly made determinations on the probability of implementation. Successfully developed extractors for over 1000 different data sources by creating and retaining style guides for an outsourcing partner’s 2-5 technical resources.☛ Delivered executive leadership and support to department heads, facilitating the company’s culture, mission, and values.☛ Setup Company’s technical vision and headed overall operations related to the company’s technological development.☛ Administered and controlled entire activities related to the expansion of three satellite offices as well as established guidelines to effectively expand to hundreds more.☛ Played a key role in development projects such as .NET Core back ends, Angular front ends, and Octopus driven CI/CD.

Monitored and reported overall technical operations, initiatives, and newly established cost per unit metrics to stakeholders. Ensured serving all customers with the same internal process by translating complex business requirements into a concise data model. Liaised and functioned closely with staff and management to develop an improved tax payment process that supported payments to municipalities across the U.S. on behalf of any client in any industry.☛ Supervised and managed automation and aggregation of thousands of different data sources that combined with manual escalation points and metrics.☛ Kept staff up-to-date by communicating upcoming changes as well as coordinated with customer service and marketing team for client-facing changes.☛ Trained and coached up to 25 direct reports, observed performance on a regular basis, and shared constructive feedback to improve productivity.

Planned, oversaw, and managed web-based, mobile, and enterprise wide applications development functions for both internal staff and external client access. Designed and created new solutions for tracking property taxes for all counties of the U.S. Gained knowledge and developed relevant skill sets, including C#, MVC, Web API, Microsoft SQL, and HTML5/CSS3/JQuery.☛ Guaranteed prompt development and consistent user experience by leveraging related Telerik suites.☛ Designed and architected a complete B2B software platform using key technical expertise and industry knowledge.

☛ Programmed a new solution for electronic filing of court cases that can accept localized rules and regulations to easily apply to any United States county. ☛ Developed web and desktop front ends for web services to allow application interoperability across a wide variety of operating systems and mobile platforms.☛ Designed administrative interfaces to streamline maintenance on legacy applications.☛ Maintained and improved a high volume delivery platform to keep it up-to-date with new storage and technologies while keeping it scalable.☛ Utilized and applied a varied skillset that included C#, Visual Basic, Microsoft SQL, XHTML, JQuery, and classic ASP.

A member of an MIS team primarily responsible for desktop, server, and network support for Chicago, San Antonio, Houston, and Atlanta.☛ Managed a constantly growing multi-terabyte library of property documents.☛ Administered Multiple databases holding searchable property and tax information.☛ Implemented clustering and load balancing for critical resources that increased availability and performance.☛ Deployed in-house application updates and new applications to staging and production environments.☛ Oversaw SOX compliance for all environments in all locations.

☛ Active Directory and Exchange 2003 installation, migration, and support.☛ Supported existing Avaya Definity/Intuity environments for office phone and voicemail.☛ Supported existing Cisco routers and switches.☛ Oversaw disaster recovery and security compliance policy implementation including the coordination and execution of written policies, offsite backup management, and administration of tape libraries using Veritas Backup Exec software.☛ Installed centralized management tools such as WSUS for Microsoft Windows Updates, and E-Policy Orchestrator for anti-virus reporting, deployment, and update management.☛ Use of Remedy IT Service Management software for tracking trouble tickets, asset management, and reporting service levels and performance.

☛ Migration of desktop, server, network, application, and website policies to HIPAA Securitycompliance satisfaction.☛ Administration of a mixed operating system, multiple server environment that included Red HatEnterprise Linux and Windows Server 2003.☛ Microsoft Access, Microsoft SQL, and Firebird SQL administration.☛ Administration of Sonicwall appliances for VPN, NAT, content filtering, and WAN Failover.

☛ Management of a small team to ensure product delivery and critical network uptime.☛ Part-time support of a multiple site VPN for a mixed video-over-IP environment intended for the broadcast and recording of graduate-level classes.☛ Operated a video switchboard to control proper video composition and audio mastering to ensure high-quality transmission.☛ Installation and maintenance of professional television and videoconference equipment in a studio/classroom environment.