Oversaw information safety of employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems. Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance. Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies. Wrote and enacted security policies such as company data retention and destruction policy. Designed and built PBX system for distributed user access across the country

Assisted in the Information Transfer of Assemblers Inc. to M&C AssembliesServed as SME for all technology related aspects of the Assemblers environment.Made certain that no device, credential, login for major company assets were lost or compromised during the transfer.Set up In-Homes, Onboarding, and Accounting employees for their transfer from In-Office to fully remote work.Made certain that anything that was needed from my department was quickly given, and transferred.

As a member of the leadership team, I head up the development department.Steer the direction of the development departmentManage all aspects of development from personnel to codeSuccessful headed design and build-out of the company's new applicant tracking system for HRDesigned and built integration from client to our CRMLeading team of developers both in-office and offshore in the design and function of new company intranet as a PWASuccessfully implemented a new code repository, dev-ops platform, with CI/CD that is being used for all of our in development projects

Currently building the future of the most epic inbound marketing agency in the world.

Successfully set two new lines to produce and weigh product for largest clientsWas recognized for exemplary performanceSuccessfully rolled out new GPS Logging system for the truck driversBuilt several PowerShell scripts to automate rollout of new OSBuilt PowerShell script to automate major update of product monitoring softwareWas very mindful of production as was working in a factory environmentDay to day maintain, troubleshoot, and repair computer systems involved in production

Provided end-user troubleshooting and desktop support. Utilized Dell KACE for ticketing and knowledge base. Migrated entire Chattanooga office to Windows 7. Configured servers with FreePBX/Asterisk for remote branches across the United States. Assisted network admin in troubleshooting basic to advanced network/internet issues to remote and local branches Started cost saving initiative at the Chattanooga office that saved $3,000 per month

Ensure day to day function of Desktops, Laptops, Servers, Phones, and Cell PhonesCreate and maintain standard images and image all computers that enter serviceCreate and maintain Server backups, ensure backups can be restored from change tapes as needed to maintain security of backups.Maintain Active Directory, create new users, create email inboxes for new users, set up access to AS\400Maintain WebsenseUpdate all servers and end user computers using WSUStroubleshoot and resolve hardware and software issues of users computers and servers.Setup new users with a telephone and assign extension to user.Maintain internal network.

Dell Computers 40+Strive for 100% resolution per callTroubleshoot issues with various system types, Desktops, Laptops, Workstations, tablets.Walk customers through tearing down the system to assist in troubleshooting or to replace a part.Make recommendations to customers about products and services , that would help the customer, also field pre-sales questions to assist customers in determining the exactly what computer would be needed to fulfill their direct needsTroubleshoot all hardware issues to determine the part that had failed. And issue dispatches with or without an on-site technician to repair the systemGive best effort support for any software calls that come in, to provide a full resolution or be able to point the customer to the correct resource to get their issue resolved.Own all calls that were not able to be resolved on the first call, and for any repeat dispatches for a particular issue. Also to follow up with customers in a timely manorAccurately log every contact with every customer.· Maintain a professional and courteous demeanor at all times.

Rolled out a patient/clinical system to all remote and local sites.Build set up and install new PC’s with Windows XP and transfer all data and programs from the PC that is being replaced, and insuring No Data loss for user.Write scripts using VBScript to automate many tasks such as a mandated I.P. Change for all sites. I wrote a script that remotely changed the I.P. address and gateway and all relevant changes to insure continued use after the script was sent out.Set up user accounts to use the patient/clinical system and ensure that all security practices are followed and no user has access to only the information they are required to have.I was also to ensure that all computers were backing up to the Rsync server and that all data was being backed up.Back up the servers and ensure all data is secured and able to be restored.Troubleshoot issues employees have with their computer either over phone, remote administration, or onsite, and strive for single call resolution for each employee

Food Lion # 1695 40+Managed the Front End, around 15 employees at one time per shiftOpened/closed the store.Maintained the safe, counted the money and ensured that cash balancedCreated the weekly schedule for employees and assigned their lunches and breaksHad direct responsibility to hire and fire associates as neededAssigned associates to their register and assigned till.Counted down each cashiers till at end of shift and ensured that it balanced. If there were discrepancies in cash/checks/credit research discrepancyConstructive discipline of employees as needed.