• Streamline up to 200+ drink orders a night by communicating with the customers, all while managing cash and credit transactions in a quick and efficient manner• Address customer needs, in a fast-paced environment, through efficient communication and de-escalate disgruntled customers in a peaceful way to maintain a safe environment• Responsible for over $100,000 in sales personally in 2022 by following up with customers and promoting drink specials • Build relationships with reoccurring customers by remembering past conversations and orders to give a more personal interaction

• Maintained security for the entire bar and enforce all laws and regulation in a calm and efficient manner• Ensured safety of all customers through constant monitoring and communication to maintain a safe environment• Maintained proper inventory levels of beer and liquor behind the bar at the end of each night to allow a full selection to the customer