Zach Knight Email and Phone Number

I serve mid-sized Kansas and Missouri companies through innovative solutions that help them thrive.• Motivate team members to expand their vision of what’s possible• Develop personalized strategic approaches for each client• Rally our team of specialists from across the bank to drive clients’ business growth and efficiency• Specialize in supporting transportation and logistics companies

I manage 46 Relationship Managers across 25 Financial Centers in Kansas City, Springfield, MO and Des Moines, IA. I help develop and maintain sales skills that connect our clients life priorities with financial solutions. Additionally, I work with all of the Relationship Managers to foster a One Team approach, where we work with specialized partners to provide more complex solutions for clients small business, home, auto, and investment needs.

Responsibilities for this position include:- Manages all aspects of a successful business including resource management, identifying and minimizing risk, operational excellence, managing partnerships, associate development and proficiency, building and retaining customer relationships in an effort to exceed performance expectations- Supervises and coaches 9 teammates on the proper execution of banking center key plays while role-modeling the desired behaviors and skills to ensure a consistent positive customer experience- Constantly building contact matrixes through market initiatives, financial literacy community involvement, leading meetings, and managing several projects simultaneously - Overseeing service and operations within the banking center and managing a banking center team- Utilizes Leadership Fundamentals to focus on developing leadership and coaching ability, driving customer delight and sales excellence, and building associate satisfaction/retention.

I am currently part of the Assistant Manager Leadership Development Program where I will learn all the roles within the Banking Center in order to prepare myself to be placed as a Bank Center Manager. This position requires risk management, talent development, recruitment, customer service, and many other management qualities.