Zach Melrose, Ms-Itm, Pmp Email & Phone Number

United States

Supports Special Operations training

Oak Harbor, Washington, United States

System Administrator for Microsoft OS- Understands and executes complex troubleshooting procedures to resolve all software issues - Diagnoses and replaces hardware issues – motherboards, processors, daughterboards, wireless cards, laptop screens, casing, trackpad and buttons, keyboards, integrated smart card readers, batteries, DIMM, power supplies, hard drives and wireless antennas- Services six HP laptop, one Fujitsu tablet, and four HP desktop model types.- Remotely configures, uninstalls, and reinstalls software packages and operating systems upgrades- Utilizes HP Tools for systems diagnosis- Unlocks MPM and Brands system boards- Removes and joins machines to the domain.- Changes machine names as required- Removes user profiles- Updates group policy- Uses active directory for associations- Installs operating systems- Troubleshoots 802.1x connectivity problems- Utilizes HP Service Manager ticket systems to log, track, order parts, and track work in progress- Flashes BIOS- Reimages assets- Installs and configures VOISP phones

Oak Harbor, Washington, United States

System Administrator for Microsoft OS• Rated number 2 of 10 Desktop Support Technicians across 4 locations in WA, NV, and CA• Resolved over 540 customer tickets in HP Service Manager in the first 8 months of 2022, rated among the top 10% of technicians on the SMIT contract in resolving tickets, averaged closing 3 tickets per day• Serviced six HP laptop, one Fujitsu tablet, and four HP desktop models for hardware and software issues• Provided in-depth instructions to other sites to resolve motherboard branding and imaging issues• Recognized by Site Manager for resolving tickets from other sites for laptop motherboard replacement and branding

Various Locations, United States

Joint Base Lewis- Mcchord, Washington, United States

Responsible for the Group's overseas strategic partner engagement portfolio. Led cross-functional teams at the Special Forces Group level (comprised of 2,500 personnel) for all phases of project management for training with joint service and partner nations in support of theater campaign plans. Coordinated with the project sponsor to develop a unique charter for each requirement, negotiated with strategic stakeholders to balance operational requirements with unit training requirements, oversaw project budget management, executed project quality management, advised the Director of Operations on operational risk, coordinated efforts with multiple organizational functions, closed projects, and updated the lessons learned register. • Led cross-functional project teams for deployment, execution, sustainment, and recovery of 15 unique overseas six to eight-week training missions in Bangladesh, Japan, Korea, Malaysia, Nepal, Mongolia, Philippines, Singapore, and Thailand, managing an average project budget of $250K.. • Assisted in the development of the Group’s overseas training database register to compile critical project data for future project management and provided the ability for stakeholders and project team members to pull data and enhance transparency.

Fort Bragg, North Carolina, United States

Led project teams with a focus on the Analysis, Design, Development, Implementation, and Evaluation of Special Forces Warrant Officer Institute curriculum.Developed Lessons and Programs of Instruction (POI) for resident, nonresident, and distant learning techniques. Developed written and performance tests and survey instruments. Determined reliability and validity of evaluation instruments. Conducted pre- and post-instruction surveys for use in improving course curriculum and relevance.• Led a six-month project team to identify and optimize critical tasks for Army warrant officer training, coordinated stakeholder concurrence, and implemented approved solutions to optimize future training courses.• Led a six-month project team to design and develop a 10-week, 400-hour Special Forces Warrant Officer Advanced Course; worked with the project sponsor to draft the project scope, coordinated stakeholder concurrence, developed lesson plans, and implemented approved curriculum to optimize Special Forces Warrant Officer professional development.• Led a six-month project team to design the framework for the Special Operations Center of Excellence Commanding General’s Line Effort: Resistance Course Career Curriculum; assisted in drafting project scope, developed a work breakdown structure, worked collaboratively with doctrine and representation from across the Army Special Operations Forces enterprise to influence and negotiate stakeholder’s concurrence, and implement Commanding General approved outcomes

Joint Base Lewis- Mcchord, Washington, United States

Company Operations Warrant Officer for a tactical Special Forces Company.Led the development of long-term operations and training activities at the Special Forces Company comprising seven operational detachments (87 personnel); fulfilled duties as project manager, negotiated budgets; provided quality & control oversight for all operational planning requirements, and managed operational risk.• Led project teams for deployment, execution, sustainment, and recovery for overseas training operation with joint service and partner nation forces. Developed a plan to for two US Special Forces Operational Detachments to train with three foreign units in separate locations. Project resulted in two detachment’s trained in their operational tasks, supported the customer’s strategic communications efforts, and enhanced partner nation interoperability. • Led a project team to redeploy seven Operational Detachments from three countries in Asia without loss to reach critical milestones for immediate redeployment of Operational Detachments within a month of redeployment. • Directed the project team for the inaugural Advanced Operating Base – Korea six-month deployment, drafted project scope with strategic stakeholders and sponsor, led six-months of planning efforts to develop the operational plan, managed seven Operational Detachment operations and training events, fulfilled the role of Executive Officer responsible for the oversight and budget management of $10M.• Led the project team for the Special Forces Company’s participation in the Marine Expeditionary Force’s Large Scale Exercise-16 in Southern California. Developed the project charter with the sponsor, negotiated a $500K budget, gained concurrence from the stakeholders for the Company’s activities, developed the script, managed operational risk to the force and mission. Resulted in external audit of unit’s ability to execute its mission critical tasks.

Joint Base Lewis- Mcchord, Washington, United States

Detachment Commander for advanced skills training that support sensitive activities. Responsible for training the organization in 52 critical tasks through the execution of six-week classified training events. Project Manager responsible to initiate projects, coordinate with strategic stakeholders annually to determine requirements, develop an annual project charter, define the project scope, develop a plan to achieve required outcomes, develop a work breakdown structure, determine a budget, control costs, coordinate with law enforcement, plan and manage resources, submit quarterly contract requirements, identify and manage risk, monitor and control, make decisions, evaluate work performance, create after action reviews, and close projects. Conducted all project management within prescribed USSOCOM Enterprise Environmental Factors and 1st Special Forces Group (Airborne) Organizational Process Assets. • Led two annual projects to support 11 ACHILLES DAGGER training iterations, provided specialized training to 204 Special Operations Forces operators in a six-week classified program of instruction.• Led a six-month project to expand the off-post training area footprint from 8 to 18 communities through extensive law enforcement coordination, procurement of additional land use agreements, and development of contract support requirements.• Led a three-month project team to develop a seminar for tactical leaders’ employment of sensitive activities. Drafted the project charter, worked with the customer and strategic stakeholders to determine requirements, managed a team that developed a three-day seminar that trained 50 senior and junior leaders in the employment of sensitive activities and risk management. * Planned, resourced, and directed the development of a scenario that aligned with current and emerging requirements to support the Group Commander's Operational Priorities and Strategic Stakeholder requirements.

Joint Base Lewis- Mcchord, Washington, United States

Served as the Assistant Detachment Commander (2nd in command) and Detachment Commander of a 12-man Special Forces Operational Detachment - Alpha (A-Team) with a focus on Maritime Operations; developed long-range operations and training plans to support strategic stakeholder requirements; fulfilled duties as project manager, managed budgets; provided oversight; served as chief of staff of the detachment ensuring the quality & control of all operational plans. Managed Operational Risk and Sensitive Activities. • Led a two-man Foreign Liaison Element to the Philippines Special Action Force for nine-months to develop, resource, and instruct a six-month course for a Philippines Special Mission Unit that graduated 20 elite commandos. Drafted the project’s charter with the sponsor and customer, conducted negotiations at the US Embassy, gained stakeholder concurrence, managed a budget of ~250K, managed risk, managed the schedule, executed training, and advised Commanding General (2-Star) on operational employment.• Led planning efforts for deployment, execution, sustainment, and recovery of five overseas operations with joint service and partner nations to Afghanistan, Philippines, Thailand, Bangladesh, and Singapore in support of theater campaign plans and combat operations. Managed an average budget of $150K, managed schedules, developed work break down structures, negotiated with strategic stakeholders and customers, and provided quality control and quality assurance.* Supervised sensitive activities and operational reporting during combat deployments to Afghanistan and the Philippines.* Responsible for Threat Vulnerability Assessments conducted in support of operations and training in all overseas locations, facilities, and lodging.

Fort Lewis, Washington, United States

- Served on an Operational Detachment - Bravo as the Company Senior Engineer responsible for managing Company Demolitions, Range Operations, and Airborne Training.

Torii Station, Okinawa, Japan | Fort Lewis, Washington, United States

Served on Operational Detachment Alpha as a Special Forces Engineer Sergeant in 1st Special Forces Group (Airborne) in Okinawa, Japan and Fort Lewis, WA. Trained in Calculation and Placement of Explosives, Targeting, Weapons, Small Unit Tactics, Advanced Marksmanship, Combatives, Advanced Medical Training, Satellite and Line-of-sight Communications, Physical Surveillance, Technical Surveillance, Special Reconnaissance, Sniper Operations, Direct Action, Surface Water Operations, Static Line Parachuting, Mountaineering, Fastrope Insertion, Theater Operations Construction, HAZMAT, MS Office access and excel.-Served on a forward deployed Operational Detachment - Alpha with a classified Joint Chiefs of Staff directed mission with a focus on Advanced Reconnaissance- Served on a forward deployed Operational Detachment - Alpha with two classified Joint Chiefs of Staff directed missions within the Pacific Command (PACOM) Commander's In-extremis Force (CIF) focused on Special Reconnaissance and Sniper/Observer support. - Served on an Operational Detachment - Alpha with a focus on Military Mountaineering- Conducted Combined Training in Australia, Cambodia, Japan, Korea, Malaysia, Nepal, the Philippines, and Thailand.- Advised the Philippines Light Reaction Company on Counter Terrorism in support of combat operations on Jolo Island.

Fort Bragg, Nc

Student

Various

Master Of Science - Ms, Information Technology Management

WGU Capstone Excellence Award

Bachelor Of Science - Bs, Strategic Studies And Defense Analysis

Summa Cum Laude - GPA 4.0

Associate Of Arts - Aa

3.83 GPA