• Spearheaded comprehensive oversight of key departments, including recruiting, payroll, training and development, diversity and inclusion, and supporting a workforce of 250+ employees.• Proactively advised and informed the Owner on pivotal business decisions related to growth, retention, new opportunities, and avenues for improvement, contributing to strategic planning.• Led the recruitment process with expertise in advertising, resume searches, and social media engagement, ensuring a robust pipeline of top-tier talent for organizational success.• Cultivated and sustained strategic partnerships with local universities and colleges, fostering internship opportunities and future employment prospects.• Implemented and revised company policies to align with current laws and regulations, orchestrating changes to the handbook for compliance and efficiency.• Established and managed a comprehensive staff development training program, emphasizing education and mentoring to enhance employee skills and performance.• Managed the disciplinary process, handling offenses from written warnings to termination notices, ensuring fair and consistent application.• Facilitated the enrollment process and educated employees on available medical benefits.• Successfully executed the integration of a new 401(K) program, enhancing the company's benefit package for employees.• Acted as the spokesperson for all state audits, including BWC, OHSA, Payroll, and Department of Developmental Disabilities, representing the company professionally.• Served as a liaison to the Bureau of Workers Compensation on all claims, attending hearings, providing testimony, and reporting final outcomes to ensure compliance.• Regulated all IT software systems, including HRIS, timekeeping, payroll, cloud-based software, background check systems, and billing for seamless operations.• Negotiated insurance contracts, securing the best rates and benefits to enhance the overall employee experience.

• Enhanced the onboarding experience by designing a streamlined orientation process, ensuring comprehensive training for all new hires.• Played a crucial role in researching and implementing a cutting-edge applicant tracker software, contributing to staff training and serving as the company's primary liaison for the new system.• Efficiently processed payroll for a workforce of 250+ employees, ensuring accuracy and timeliness in financial transactions.• Acted as the primary point of contact for all unemployment claims, attending hearings, providing testimony, and meticulously reporting final outcomes to mitigate risks.• Developed comprehensive job descriptions for existing and incoming staff, aligning roles with organizational goals and optimizing recruitment processes.• Utilized diverse recruitment strategies, including applicant tracker software, social media, open interview events, and career fairs to attract top-tier talent.• Implemented a robust tracking system to ensure employees obtained the required certifications and training, promoting compliance and skill development within the workforce.

• Acted as the point of contact for annual state audits, including those by the Bureau of Prisons, American Correction Association, Bureau of Community Sanctions, and Commission on Accreditation of Rehabilitation Facilities.• Generated and presented detailed Excel reports to the Director, providing insights into upcoming audits and ensuring preparedness.• Maintained communication with satellite locations to guarantee compliance with regulations and standards for upcoming audits.• Managed the enrollment process, educating employees on available medical benefits and supplemental insurance options.• Conducted comprehensive employee onboarding, overseeing new hire paperwork, background checks, drug screening, and reference checks.• Supervised the employee performance evaluation process, collaborating directly with managers to ensure timely and thorough reviews.• Initiated and implemented a new filing system for the HR department, optimizing organization and accessibility of critical documents.• Entered employee information into the human resources information system, ensuring accuracy and completeness of records.• Reviewed, tracked, and ensured employees obtained the required certifications and training, promoting compliance and skill development within the workforce.

• Utilized applicant tracking to recruit and fill positions, streamlining the hiring process.• Filed and organized paperwork into employee files, ensuring systematic and accessible documentation.• Gathered employee information for employment verifications, maintaining accuracy and confidentiality.• Conducted internal audits of employee files, ensuring compliance with established standards.• Orchestrated Open Interview hiring events to efficiently fill open positions, contributing to talent acquisition efforts.