Zachary Ahlstedt Email and Phone Number
You waste your workday sending email after email chasing business receipts.Then, if they haven’t gotten lost, you spend hours manually reviewing those purchases and copying them into a Spreadsheet.It is soul sucking task that never ends, because the second you’re on top of it… there’s already more.Of course you’re frustrated. I’d be tearing my hair out.So rather than leaving you alone and defenseless against villainous never-ending paperwork, I’ve put my 15 year long finance career to good use. I’ve fixed your problem. I’ve created Outpave, an automated expense tracking platform.Outpave comes with unlimited virtual and physical debit cards that automatically record all your transactions, so you don’t have to.When you DM me ready to simplify your spending, you’ll…📍Log automatic receipts with every spend so you can’t lose any proof-of-purchase docs📍Spot and correct careless spending with receipt filters by location, merchant, or department📍Waste less time on manual spend reviews with auto-approved in-policy expenses📍Reduce costly disorganization with itemized receipts, arranged by point of saleAnd that’s just to start.When you purchase Outpave software, it integrates directly with your accounting system. You know what this means, right? Yeah, you’ll never suffer another headache from manual bookkeeping.On the off chance anything still causes you a headache, our customer support team will console you and offer consultation and heroically fix your tech woes.But that’s enough business talk. You can message me if you want to know more. Let’s get on to the fun bit. A personal introduction.👋 Hi, I’m Zach – Texan, husband, dad, runner, cycler, aspiring skateboarder, and hiker. I’d struggle to do every activity at once, but I thoroughly enjoy all of them on their own.☕️I love coffee. When I say coffee, I do not mean Starbucks. I mean a medium roast from a local independent, freshly ground, and brewed to perfection. Sweet nectar of the gods!🏃♂️Another tidbit: In 2010 I decided to shed the weight through diet & exercise, and I completed multiple marathons and iron man races to lose 150 pounds the hard way.💼Lastly, I’m proudly former-Concur. While I was there, I made incredible friends, and oversaw a $20M in ARR product launch with a partner. Memories I wouldn’t trade for the world.If you’ve got room for a software-loving, coffee-guzzling, always-running American in your network then lets connect!And if we’re already connected, don’t be too shy to say hello!
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Co-Founder - Ceo OutpaveOutpave Mar 2023 - PresentFrisco, Texas, United States -
Director Of Product Management, Integration ServicesSap Concur Oct 2020 - Mar 2023Build a cohesive product integration strategy by collaborating with our customers, business development, marketing, product strategy, and core engineering teams at SAP Concur to deliver sophisticated custom and standardized integration solutions.Guide customer engagement around integration needs with the SAP Concur core product offerings.Overseeing the pre-sales and scoping activity of our custom integrations team. Collaborate with a team of technical product managers who drive solutions through our agile-based software delivery methodologyManage a team of project managers responsible for product ideation and launch activities such as:- Collecting market requirements- Product design validation- Pricing and valuation of the integration product- Enablement with sales and service delivery teams- Coordination with the larger product portfolio teams -
Senior Manager, Integration Implementations & SupportSap Concur Jul 2019 - Oct 2020Dallas/Fort Worth AreaLeads a global team of consultants towards corporate objectives while maintaining quality of service in a service, delivery, and consultation environment. Oversees support for clients and partners, leveraging Concur’s developer APIs. Consults client and partner development teams on which APIs best suit their business needs. Participates in partner application certification against Concur expense, travel, and invoice. Provides representation to our client/partner needs for future integration solutions. Provides contributions to Concur’s project methodology and document library. Develops new documents/processes and updates to existing documents/processes. Establishes and reports metrics and dashboards that reports on accomplishments and forecasts outcomes. Maintains accurate, high-quality, and documentation for all steps to resolve client issues/questions. Provides ongoing support and enhancement requests with our platform and resell partners. -
ManagerSap Concur Jan 2014 - Jul 2019Dallas/Fort Worth AreaLead a global team of consultants towards corporate objectives while maintaining quality of service in a service, delivery, and consultation environment. Oversees support for clients and partners, leveraging Concur’s developer APIs. Consults client and partner development teams on which APIs best suit their business needs. Participates in partner application certification against Concur expense, travel, and invoice. Provides representation to our client/partner needs for future integration solutions. Provides contributions to Concur’s project methodology and document library. Develops new documents/processes and updates to existing documents/processes. Establishes and reports metrics and dashboards that reports on accomplishments and forecasts outcomes. Maintains accurate, high-quality, and documentation for all steps to resolve client issues/questions. Provides ongoing support and enhancement requests with our platform and resell partners. -
Product Support LeadConcur Jan 2013 - Jan 2014Dallas/Fort Worth Area• Act as a point of escalation to resolve complex issues and/or reassign cases to ensure rapid resolution to client issues. • Provide contributions to Concur’s project methodology and document library which includes development of new documents/processes as well as updates to existing documents/processes• Represent the Department on cross-functional teams• When appropriate provide consultative guidance to customers towards the resolution to their service issue. • Direct the team’s workflow and client engagements to ensure a high level of client satisfaction with Support. • Mentor new analyst that join the department and mentor peers on the team as appropriate through project work -
Senior Data Integration AnalystConcur Jan 2011 - Jan 2013Dallas/Fort Worth Area• Liaison with client team members and Concur internal resources to ensure resolution to external third-party credit card data, and identify potential areas for improvement • Correlate any proposed file format changes between internal and external project teams including enhancements to proprietary corporate card feeds across the industry. • Work with Operations teams to identify and diagnose issues involving FTP file delivery from banking institutions in an on-call environment• Support client’s testing cycles - research complex customer problems, issues, and circumstances and provide recommendations, and alternatives• Provide business acumen for external clients and strive to understand the business problem we are solving in order to best configure the system and exceed client expectations. -
Client Support Analyst IiConcur Jan 2010 - Jan 2011Dallas/Fort Worth Area• Interface with other Concur departments as necessary to resolve customer issues • Perform general issue troubleshooting and resolution, including escalations to Development• Receive client inquiries via all access channels (Clarity, Email, Phone) regarding product functionality or problems; research with the client to fully diagnose the issue then develop creative solutions and respond within established timelines. • Proper escalation and routing of customer issues and requests• Effectively manage expectations that are set with customers.• Maintain accurate, high-quality and timely documentation for all steps and activities undertaken in order to resolve client issues/questions.• Escalate unresolved client issues as necessary to ensure timely resolution.• Read and interpret log files and stack traces.• Routinely update the client, following SLA guidelines, on active issues to gain additional information or to advise of status.• Interface with other Concur departments as necessary to resolve customer issues.• Maintain working knowledge of products including new releases and new products.• Be able to be on-call during some holidays and some weekends for emergency issues. -
Client Support Analyst IConcur Jul 2008 - Jan 2010Dallas/Fort Worth Area• Perform issue review with R&D department while maintaining prioritized list of issues with input from Account Management and Support departments.• Responsible for collaboration with other departments to escalate and resolve technical issues.• Maintain working knowledge of Concur products including new releases and new products • Responsible for managing and providing guidelines to troubleshoot, communicate and resolve major technical issues.• Troubleshoot and resolve advanced issues, or determine resources required to resolve • Receive client inquiries via email, phone, chat, web-portal and fax regarding product functionality or problems; research with the client to fully diagnose the issue then define solutions and respond within established timelines. • Proper escalation and routing of customer issues and requests
Zachary Ahlstedt Education Details
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Political Science
Frequently Asked Questions about Zachary Ahlstedt
What company does Zachary Ahlstedt work for?
Zachary Ahlstedt works for Outpave
What is Zachary Ahlstedt's role at the current company?
Zachary Ahlstedt's current role is CEO & Co-Founder @ Outpave | We're ending the expense report forever.
What schools did Zachary Ahlstedt attend?
Zachary Ahlstedt attended Texas Tech University.
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