Zach Schell Email & Phone Number

Zachary SchellInformation Communication and Technology Professional | NFL EnthusiastAbout Me:I am a dedicated and versatile professional with a Bachelor of Science in Information Communication and Technology from the University of Kentucky. I have cultivated a strong foundation in web-based programming, systems administration, and database management. My professional journey has equipped me with extensive experience in customer support, technical issue resolution, and process optimization.Professional Experience:At Essential Engine I work to maintain the integrity of the Five Star Professional Award within the Research Department. During my time at Ever.Ag, I leveraged Salesforce to efficiently resolve support cases, enhancing customer satisfaction and improving overall product quality. As a Student Ambassador at Yugo Lexington Campus Court, I effectively communicated with potential leads, conducted leasing processes, and managed resident concerns. My role as an E-Commerce Associate at Kroger further honed my customer service skills, where I resolved customer issues and maintained store operations.My initial foray into IT as an intern at Trinity High School saw me managing and updating computer systems, addressing staff tickets, and troubleshooting technical issues.Skills:Proficient in HTML, CSS, PHP, SQL, C++, and PythonExperienced with Linux systems and administrationAdept at using Microsoft Office Suite (Word, PowerPoint, Excel, Access, Teams)Skilled in Salesforce and softphone softwareStrong problem-solving and troubleshooting abilitiesPersonal Interests:I have been passionate about working with computers since I was 10 years old, constantly seeking to understand and master new technologies. Additionally, I am an avid NFL football fan, finding great joy in following the games and analyzing team strategies.Connect with Me:I am always eager to connect with like-minded professionals and explore opportunities where I can contribute my skills and expertise. Feel free to reach out to me at zachrschell@outlook.com or connect with me on LinkedIn.