Zach Smith Email & Phone Number

Phoenixville, PA, US

King Of Prussia, Pennsylvania, United States

King Of Prussia, Pennsylvania, United States

• Implementation Project Managemento Implementation of new incoming data from vendors and specialty pharmacieso New reporting requests and online portal setups from clientso Creating New estimates and budgetso Creating.
• Management of Production/Operationso Managing delivery of monthly and weekly reportso Keep up with quality checks and any issues that our found o Managing employee time to make sure monthly production and reporting are.
• Project Managemento Any updates or changes to existing work from the cliento Creating new estimates and budgeto Amendments to existing proposals or SOWso Weekly updates to the client in regards to timelines and.

Greater Philadelphia Area

• Migration and Integration of client products to parent company data centero Communication to Clients o Management of Internal staffo Oversee of smooth transition of client product to new server (minimal effect on.
• Successful Implementation of Products (New and Existing Clients)o Creating Project Plans and Change Orderso Managing Staffing and monitoring project scopeo Analysis and QA presentationo SQL Reporting
• Product Demo for Client Staff
• Creation of Product documentation to be utilized by new clients and sales team

Newtown Square, PA

• Constructed training materials for future hires and development of current staff
• Implemented and successfully transitioned (Windows 7/Virtual Box/VDI) Testing and reporting front line issues with all technical upgrades pushed to the department
• Reduced login time creating an effective process for staff and in return assisting clients with a much quicker turnaround
• Implementation of clients and client process through department
• IT operations for Intake Department Citrix, Internet, client system based issues Troubleshooting Research and client facing communication
• Generated reports that provide time study on overall process time and efficiency Reports track individual user and client processing Breaks down user process into multiple steps to bring awareness to any deficiencies

Newtown Square, PA

• Completed entry of electronic referrals using electronic case management and medical records
• Training of new employees Intake Department Processes Oversee new staff development and growth
• Managed data entry, maintenance of client files, and report generation and distribution to clients
• Practiced proficient case entry from 20+ hospital databases
• Client communication  Interface between staff and client

Gametime assistant. Logged plays and corrected in game mistakes

Royersford, PA

Helped start up business....alongside primary owner Joseph Smith. Also assisted with creating of hardscaping and experience in pricing and estimating costs of projects

Organized and fulfilled orders by set deadlines Managed shipping and packaging orders

Sales/physical training and developing of customer relationships

Completed ad hoc tasks on the sidelines Assisted players with equipment needsEnsured necessary equipment was at the right place, at the right time