Contributed to the development of Autopilot & Full Self Driving software at Tesla to accelerate the transition to sustainable energy.Responsible for labeling images & videos for the deep learning network.Worked with in-house tools to label data from Tesla vehicles.Adaptability, logical thinking, attention to detail, computer skills, and ability to thrive in a fast-paced work environment.Gained basic computer vision and machine learning knowledge.Made judgment calls on challenging edge cases during labeling.

Vivint's Alarm Monitoring Specialists safeguard families and assets round-the-clock. They play a critical role inensuring the security of our clients by performing the following duties:•(1) promptly reacting to alarm signals from clients' • alarm systems,• (2) sending emergency signals to relevant authorities such as police, fire, and medical agencies, and• (3) delivering exceptional customer service to clients during critical moments.

During my time as a Mail Carrier, I successfully delivered and collected an average of 200 pieces of mail per day onfoot and by vehicle, covering a 10-mile city area.•By maintaining positive relationships with customers, I increased overall customer satisfaction by 20% and receivedan average rating of 4.5 out of 5 stars on customer surveys.•Additionally, my comprehensive understanding of postal laws, regulations, and products specific to my area allowedme to provide accurate and helpful information to over 100 customers per week.

As a Customer Advocate Manager at Wayfair, I worked on behalf of the CEO addressing over 100 inquiries per dayon product details, order placement, and credit card applications.•Achieved a 95% satisfaction rate and resolved highly escalated situations involving the Better Business Bureau andAttorney General.•My primary objective was to ensure a "World's Best Customer Service" and to convert each customer into a lifelong,returning shopper.

Oversee and manage various local Walmart stores across Utah as Vending Manager, responsible for ensuring 100%stock availability, timely placement of orders, and eye-catching end caps.•• Liaise with department managers to prioritize tasks and needs, resulting in a 20% increase in store effeciency.Implement effective communication strategies, boosting sales performance by 15% during upcoming deals andholiday specials. I was in charge of communicating deals and specials with them that were upcoming for each holiday season.

Implemented effecient freight handling strategies as an In-Stock Associate in Walmart's • Dairy department.Achieved a promotion to the role of Grocery Manager within 8 months, responsible for daily inventory procurementand control, training and supervising junior associates, and addressing customer concerns.•Demonstrated ability to update pricing, plan special features, and ensure proper modular displays, leading to asignificant improvement in store organization and effciency.

I began with Sears as a Sales Associate in the Large Appliances department where my duties included quickly and accurately identifying customers’ needs to help them purchase the correct Washer, Dryer, Range, etc. while endeavoring to keep store profits at a maximum. My greatest accomplishment working at Sears was the high number of return customers I interacted with. I also served in the hardware department, and also Lawn and Garden.

I started with Arctic Circle in January 2007 as a line cook. My duties included prepping and preparing the orders in the timely matter. The company average time an order to be placed is two minutes, I reached a personal goal of 1 min 50 Secs. After 6 months I was promoted to Cook Supervisor where I was in charge of training new employees on Arctic Circle’s core values and responsibilities.

I began with Cinemark as a concession worker. Other than my regular duties selling concessions to customers, was acknowledging questions concerning specifics of movies that were playing that particular day such as new releases, time frame etc.