Zach Witter

Zach Witter Email and Phone Number

Business Process Improvement Manager at Ethoca/Mastercard @ Ethoca
toronto, ontario, canada
Zach Witter's Location
Toronto, Ontario, Canada, Canada
Zach Witter's Contact Details

Zach Witter personal email

n/a
About Zach Witter

I am a process-oriented Lean Six Sigma Black Belt with an aptitude for connecting with technical and non-technical stakeholders alike to drive business value. But let's cut straight to the chase, here's how I can help your business:โœ… ๐Œ๐ฒ ๐ฉ๐ซ๐จ๐ฏ๐ž๐ง ๐ญ๐ซ๐š๐œ๐ค ๐ซ๐ž๐œ๐จ๐ซ๐ ๐ข๐ง ๐ฉ๐ซ๐จ๐œ๐ž๐ฌ๐ฌ ๐ฌ๐š๐ฏ๐ข๐ง๐ ๐ฌ - thousands of hours saved annually & up to 75% faster client response times annually by streamlining and revamping business processes with technology-based solutionsโœ… ๐Œ๐ฒ ๐ญ๐ž๐œ๐ก๐ง๐จ๐ฅ๐จ๐ ๐ฒ ๐ฌ๐ค๐ข๐ฅ๐ฅ๐ฌ ๐ฎ๐ง๐œ๐จ๐ฏ๐ž๐ซ ๐ฆ๐จ๐ซ๐ž ๐จ๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ข๐ž๐ฌ - with the creation of over 30 excel/VBA based tools, I have been able to identify over 500 additional continuous improvement opportunities.โœ… ๐Œ๐ฒ ๐ค๐ง๐จ๐ฐ๐ฅ๐ž๐๐ ๐ž ๐จ๐Ÿ ๐ฉ๐ซ๐จ๐ฃ๐ž๐œ๐ญ ๐ฆ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ ๐ฉ๐ซ๐ข๐ง๐œ๐ข๐ฉ๐ฅ๐ž๐ฌ - With my Lean Six Sigma Black Belt and Certified Scrum Master alongside my Bachelor of Commerce degree, I have a well rounded portfolio of knowledge to backup my experience.โœ… ๐Œ๐ฒ ๐œ๐จ๐ฅ๐ฅ๐ž๐š๐ ๐ฎ๐ž๐ฌ & ๐›๐จ๐ฌ๐ฌ๐ž๐ฌ ๐š๐ฅ๐ฅ ๐š๐ ๐ซ๐ž๐ž: โœด "๐’๐’‚๐’„๐’‰'๐’” ๐’Œ๐’๐’๐’˜๐’๐’†๐’…๐’ˆ๐’† ๐’‚๐’๐’… ๐’†๐’™๐’‘๐’†๐’“๐’•๐’Š๐’”๐’† ๐’Š๐’ ๐’•๐’†๐’„๐’‰๐’๐’๐’๐’๐’ˆ๐’š ๐’‰๐’‚๐’” ๐’ƒ๐’“๐’๐’–๐’ˆ๐’‰๐’• ๐’‚๐’ƒ๐’๐’–๐’• ๐’‰๐’–๐’ˆ๐’† ๐’‚๐’…๐’—๐’‚๐’๐’•๐’‚๐’ˆ๐’†๐’” ๐’•๐’ ๐’๐’–๐’“ ๐’†๐’๐’•๐’Š๐’“๐’† ๐’•๐’†๐’‚๐’Ž. ย ๐‘ฏ๐’† ๐’Š๐’” ๐’‚๐’๐’”๐’ ๐’‚๐’ ๐’Š๐’Ž๐’‘๐’“๐’†๐’”๐’”๐’Š๐’—๐’† ๐’‚๐’๐’‚๐’๐’š๐’”๐’• ๐’˜๐’‰๐’ ๐’˜๐’‚๐’” ๐’‚๐’๐’˜๐’‚๐’š๐’” ๐’‚๐’ƒ๐’๐’† ๐’•๐’ ๐’‡๐’Š๐’๐’… ๐’˜๐’‚๐’š๐’” ๐’•๐’ ๐’Š๐’Ž๐’‘๐’“๐’๐’—๐’† ๐’‘๐’“๐’๐’„๐’†๐’”๐’”๐’†๐’”"โœด "๐’๐’‚๐’„๐’‰ ๐’Š๐’” ๐’‚๐’ ๐’‚๐’”๐’”๐’†๐’• ๐’‡๐’๐’“ ๐’•๐’†๐’‚๐’Ž๐’” ๐’๐’๐’๐’Œ๐’Š๐’๐’ˆ ๐’‡๐’๐’“ ๐’“๐’†๐’๐’Š๐’‚๐’ƒ๐’Š๐’๐’Š๐’•๐’š ๐’‚๐’๐’… ๐’Ž๐’‚๐’๐’‚๐’ˆ๐’†๐’Ž๐’†๐’๐’• ๐’๐’ย ๐’Ž๐’Š๐’”๐’”๐’Š๐’๐’-๐’„๐’“๐’Š๐’•๐’Š๐’„๐’‚๐’ ๐’”๐’š๐’”๐’•๐’†๐’Ž๐’”. ๐‘ฐ ๐’˜๐’๐’–๐’๐’… ๐’”๐’•๐’“๐’๐’๐’ˆ๐’๐’š ๐’“๐’†๐’„๐’๐’Ž๐’Ž๐’†๐’๐’… ๐’๐’‚๐’„๐’‰ ๐’‡๐’๐’“ย ๐’•๐’†๐’‚๐’Ž๐’” ๐’˜๐’‰๐’ ๐’„๐’‚๐’๐’๐’๐’• ๐’‚๐’‡๐’‡๐’๐’“๐’… ๐’•๐’ โ€œ๐’…๐’“๐’๐’‘ ๐’•๐’‰๐’† ๐’ƒ๐’‚๐’๐’โ€โœด "[๐’๐’‚๐’„๐’‰]๐’” ๐’’๐’–๐’Š๐’„๐’Œ๐’๐’†๐’”๐’” ๐’•๐’ ๐’‘๐’“๐’๐’—๐’Š๐’…๐’† ๐’”๐’–๐’‘๐’‘๐’๐’“๐’• ๐’‚๐’๐’… ๐’”๐’๐’๐’–๐’•๐’Š๐’๐’ ๐’๐’“๐’Š๐’†๐’๐’•๐’†๐’…ย ๐’Ž๐’Š๐’๐’…-๐’”๐’†๐’• ๐’‰๐’‚๐’” ๐’‘๐’“๐’๐’—๐’†๐’ ๐’•๐’ ๐’ƒ๐’† ๐’‚ ๐’”๐’•๐’“๐’๐’๐’ˆ ๐’‚๐’”๐’”๐’†๐’• ๐’•๐’‰๐’‚๐’• ๐’‚๐’๐’š ๐’•๐’†๐’‚๐’Ž ๐’๐’‚๐’„๐’‰ ๐’Š๐’” ๐’‘๐’‚๐’“๐’•ย ๐’๐’‡ ๐’„๐’‚๐’ ๐’ƒ๐’†๐’๐’†๐’‡๐’Š๐’• ๐’‡๐’“๐’๐’Ž."I am passionate about streamlining business processes to remove waste, and to ensure smooth operations within an organization. I'm excited by challenges, tenacious in solving problems and delivering process improvements.๐‹๐ž๐ญ ๐ฆ๐ž ๐ก๐ž๐ฅ๐ฉ ๐ž๐ฏ๐จ๐ฅ๐ฏ๐ž ๐ฒ๐จ๐ฎ๐ซ ๐›๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ ๐ญ๐จ๐๐š๐ฒ!

Zach Witter's Current Company Details
Ethoca

Ethoca

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Business Process Improvement Manager at Ethoca/Mastercard
toronto, ontario, canada
Website:
ethoca.com
Employees:
236
Zach Witter Work Experience Details
  • Ethoca
    Business Process Improvement Manager
    Ethoca Jun 2023 - Present
    Toronto, Ontario, Canada
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  • Six Sigma Business Solutions
    Founder
    Six Sigma Business Solutions Aug 2020 - Present
    Toronto, Ontario, Canada
    Using my lean six sigma & agile approaches, I work with you to fix existing business process problems & identify opportunities for continuous improvement/savings.Working with clients to: - Holistically review processes to create comprehensive requirements documentation - Ensure client requests are clear and actionable by technical counterparts - Understand risks associated with requested requirements
  • Shutterstock
    Process Design Manager
    Shutterstock Jul 2022 - Jun 2023
    Toronto, Ontario, Canada
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  • Mackenzie Investments
    Process Design Consultant
    Mackenzie Investments Nov 2020 - Aug 2022
    Toronto, Ontario, Canada
    View
  • Sun Life Financial
    Senior Business Analyst Process Optimization
    Sun Life Financial Mar 2018 - Mar 2020
    Toronto, Ontario, Canada
    โ— Managed a project consisting of a group of 100 business representatives across 25 divisions when migrating from SharePoint 2010 to SharePoint Online; fixed dozens of critical issues within an hour of being reportedโ— Designed business process improvements (e.g: Traction reporting, Resource Allocation, SLA/Work Intake) resulting in a combined total of ~ 600 hours saved and 15% faster client response timesโ— Consulted with IT and business representatives to ensure work processes would not be impacted when updating the divisionโ€™s operating systems to the latest Windows 10, preserved a total of ~ 1000 hours in employee productivityโ— Created 4 Excel/Virtual Basic for Applications (VBA) based automation tools for Planning and Enablement leadership saving approximately 500 work hours annuallyโ— Acted as a business process consultant (responsibilities included process mapping, process improvement & change management) and project manager for 5 projects in addition to my daily workload
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  • Sun Life Financial
    Senior Leads Operations Specialist
    Sun Life Financial Jun 2016 - Feb 2018
    Toronto, Canada Area
    โ— Initiated ~150 continuous improvement projects for the CSC Operations departmentโ— Achieved savings of ~3500 work hours annuallyโ— Created ~15 Excel/VBA based automation tools for the CSC Admin and Licensing teams including automating reports for senior leadership to manage KPIโ€™s around sales lead management
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  • Sun Life Financial
    Operations Specialist
    Sun Life Financial Aug 2014 - Jun 2016
    Toronto, Ontario, Canada
    โ— Managed data integrity between 3 databases containing vital information for 1000s of clients to support lead generation and CRMโ— Built 3 Excel tools to streamline data processing; leading to the sales teams receiving leads ~ 30% fasterโ— Ensure special client requests are handled promptly and accurately to maintain strong business relationshipsโ— Trained 5 new hires and existing team members on ~ 20 processes and process updates
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  • Insight
    Account Executive
    Insight Aug 2012 - Dec 2013
    Montreal, Quebec
    Insight is a Fortune 500 innovative solutions provider focusing in hardware and software provisioning coupled with deployment and integration services as well as IT expertise. I am here to be your Trusted Advisor on these matters.Account Executive Responsibilities:โ€ข Client relationship management โ€“ for existing clients and to establish new business โ€ข Proactively advise and introduce new solutions to solve clientโ€™s business challenges โ€ข Follow-up with clients on quotes, orders & inquiries to ensure excellent service โ€ข Maintain a strong knowledge of leading industry trends โ€ข Maintain excellent customer satisfaction
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Zach Witter Skills

Dynamic Leader Customer Relations Bilingual Powerpoint Social Media Microsoft Office Microsoft Excel Research Teamwork Microsoft Word French Public Speaking Social Media Marketing Spss Social Networking Facebook Time Management Customer Satisfaction Market Research Marketing Sales Leadership Customer Relationship Management

Zach Witter Education Details

Frequently Asked Questions about Zach Witter

What company does Zach Witter work for?

Zach Witter works for Ethoca

What is Zach Witter's role at the current company?

Zach Witter's current role is Business Process Improvement Manager at Ethoca/Mastercard.

What is Zach Witter's email address?

Zach Witter's email address is za****@****ife.com

What schools did Zach Witter attend?

Zach Witter attended Mcgill University.

What are some of Zach Witter's interests?

Zach Witter has interest in Civil Rights And Social Action, Education, Environment, Science And Technology, Arts And Culture, Health.

What skills is Zach Witter known for?

Zach Witter has skills like Dynamic Leader, Customer Relations, Bilingual, Powerpoint, Social Media, Microsoft Office, Microsoft Excel, Research, Teamwork, Microsoft Word, French, Public Speaking.

Who are Zach Witter's colleagues?

Zach Witter's colleagues are Vinu Philip, Tonya Konkine, Natalia Mironova, Pmp, Zoe Chen, Rahul Virani, Kevin Huang, Abraham Melkie.

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