Zachary Aaron Email & Phone Number

Morrisville, North Carolina, United States

-Incident management and request fulfilment-Perform user account management/administration-Fulfill software, hardware, and mobile device provisioning-Provide onsite and remote new hire equipment setup, hardware moves, break/fix activities, and general technical and desktop application support-Asset management including imaging workstations, managing hardware lifecycle, procurement, and equipment storage-Deliver IT specific onboarding/orientation to new hires joining the Company-Support activities within desktop scope-Increased responsibility and seniority from prior title

Morrisville, North Carolina, United States

-Incident management and request fulfilment-Perform user account management/administration-Fulfill software, hardware, and mobile device provisioning-Provide onsite and remote new hire equipment setup, hardware moves, break/fix activities, and general technical and desktop application support-Asset management including imaging workstations, managing hardware lifecycle, procurement, and equipment storage-Deliver IT specific onboarding/orientation to new hires joining the Company-Support activities within desktop scope

Raleigh, North Carolina

Tier 1 technical support for hospital systemsCreating forward-moving telephone client support communicationActive directory user changesAssist in user credentialing with more than 25 applications Troubleshoot logon issues via local and VPN network connections Ensure security of Protected Health Information and other sensitive dataProviding accurate documentation of incidents via CA Service Desk Manager

Raleigh-Durham, North Carolina Area

• Assist clients upon arrival and check-out for medical appointments, boarding, and grooming• Complete daily, weekly, and monthly FOH tasks such as opening, closing, and cash handling• Client interaction in person and via phone and email for scheduling, accounting, and prescription requests• Ensure accurate patient records and prescription fulfillment• Communicate with client about patient reminders and vaccinations

Bluffton, Sc

•Assist clients upon arrival and check-out•Complete daily FOH tasks such as opening, closing, and cash handling•Client interaction in person and via phone for scheduling, accounting, and prescription requests•Ensure accurate patient records and prescription fulfillment•Light maintenance, housekeeping of clinic

Charleston, South Carolina Area

• Completion of fine art sales• Client and artist interaction in person and via phone and email• Create social media and email campaigns• Website updating and complete re-design via WordPress• Light maintenance, housekeeping, and organization of gallery

Kiawah Island, Sc

• Accurately and efficiently process sales orders to meet company and customer expectations• Maintain the fine art and retail inventory and effectively merchandise gallery displays for full impact• Track the design, retouch, and fulfillment of portrait orders• Provide exceptional customer service in person, over the phone, or through email• Organize weekly summer art shows• Maintain the company’s online presence by writing blogs, manage social media accounts, and update the website• Supervise, train, and motivate interns

Charleston, South Carolina

• Completed guest reservations and processed payments• Coordinated reservations with housekeeping so rooms were clean and ready upon guests’ arrivals• Scheduled and tracked maintenance issues to ensure completion• Addressed guest concerns and resolved issues, meeting their expectations

Kiawah Island, South Carolina

• Opening/closing business, customer service for all three facets of the business• Troubleshoot customer issues• Schedule customers• Manage fine art and retail inventory• Portrait retouching, portrait product and custom framing order fulfillments• Ensure accuracy of web based sales and marketing

Charleston, South Carolina Area

• Administrative duties as required• Create correspondence pieces• Review artist contracts

Charleston, South Carolina Area

• Administrative duties as required, • Manage merchandise sales and inventory, • Create correspondence pieces for constituents, • Assist with event planning, • Manage office equipment

• Assisted head technicians during cleanings in both residential and commercial settings• Customer relations

Bluffton, South Carolina

• Cashier and other administrative duties as required• Manage stock on floor• Assisted customers when needed

Computer Technology/Computer Systems Technology

Current class: MCTS Completed classes: CompTIA A+, CompTIA Net+

Bachelor Of Arts (B.A.), Arts Management

Activities and Societies: • Completed the Leadership Certificate Program through the Higdon Student Leadership Center • Cougar Excursion.