I am a results-driven professional with experience in customer service, technical support, repairing, upgrading, troubleshooting, refurbishing, and maintenance of networks, printers, laptops, desktops, and servers. Was very active in local community as a volunteer in city events, fundraisers, street cleanup projects, ribbon cuttings, business networking mixers, festivals, and parades . Did 7 years as a member of Kiwanis Club of Chatsworth participating in 67 events a year and served 2 years as a Board of Director. Did 4 years as a member of Chatsworth/Porter Ranch Chamber of Commerce.I owned, designed, operated, and participated in a hobby PC gaming website for 7 years ending with 21,000+ members averaging 2-3 million unique visitors a month. There was a message board, tournament ladders, IRC servers, image galleries, LAN party events, and computer hardware / software sponsor giveaways.Software Experience: IBM AS400, LANtastic, Novel, Linux, DOS (3.3,5.0,6.22), Windows (3.x, 95, 98, ME, NT4, 2000, XP, Vista, 7,8.1,10), Server (4,2000,2003,2008,2012R2, 2016), Office 97- 365, SharePoint (2010, 2013, 2016, Online), Android, IOS, Backup Exec, VMWARE, Hyper-V, Antivirus, Norton Ghost, Paragon, Team Viewer, Manage Engine: Desktop Central, and many end user programs.Networking Experience: AD, WDS, WSUS, DHCP, TCP/IP, DNS, VPN, SSH, Routers, Hubs, Switches, AP, WIFI PtP, WISP, DSL, NAS, HP Jet Direct, Firewalls, RG58 / RG6 / RJ11 / RJ45 termination, punching down blocks, CAT 3/5/6 Cabling, Proxy Server, FAX Server, RDP, SonicWall, Netgear, Ruckus, Linksys, Ubiquiti , and Sophos. Web Experience: PHP, ASP, HTML, CSS, JavaScript, DHTML, XML, MySQL, Apache, IIS, FTP, SFTP, RSS, SEO, cPanel, WHM, Website Transfer, Photoshop, FrontPage, Photography, Web Design, Social Networking Integration, Google Analytics, Shoutcast, Icecast, WordPress, Vbulletin, phpBB, Zen Cart, PHP-Nuke. I have helped 10-15k website owners.
Listed skills include Troubleshooting, Active Directory, Linux, Technical Support, and 39 others.