Zachary Burns

Zachary Burns Email and Phone Number

Full Stack Engineer @ Searcy Water Utilities
Batesville, AR, US
Zachary Burns's Location
Batesville, Arkansas, United States, United States
About Zachary Burns

As an IT Coordinator and Software Developer at Searcy Water Co, I leverage my 7+ years of experience and BS in Software Development to provide efficient and reliable IT solutions for the company and its customers. I am passionate about enhancing the online presence, security, and functionality of the company's website, billing system, and payment portal, using agile methodologies and MERN stack technologies.In addition, I excel at coordinating with vendors and upper management to ensure smooth and cost-effective equipment acquisitions, migrations, and upgrades, as well as resolving any technical issues that arise. I have successfully implemented a new VOIP system across four city locations, led the development of a dynamic new website, and initiated a project for replacing the card merchant system and creating a new online payment portal. I have also achieved a 30% reduction in monthly labor hours by creating automation scripts for billing efficiency. I am committed to optimizing IT operations for organizational success and customer satisfaction.

Zachary Burns's Current Company Details
Searcy Water Utilities

Searcy Water Utilities

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Full Stack Engineer
Batesville, AR, US
Zachary Burns Work Experience Details
  • Searcy Water Utilities
    Full Stack Engineer
    Searcy Water Utilities
    Batesville, Ar, Us
  • Searcy Water Co
    Full Stack Engineer
    Searcy Water Co Jul 2019 - Present
    • Developed and deployed a responsive website for the department with auto-payment and account management features, leading to a 30% increase in online transactions and 20% reduction in customer service inquiries.• Improved UX by implementing Bootstrap and React.js, resulting in a 40% decrease in bounce rates and 25% increase in session duration.• Enhanced front-end performance with HTML5, CSS3, and JavaScript, leading to a 50% improvement in page load times and 15% higher SEO rankings.• Integrated MongoDB for customer data management, cutting data retrieval times by 20%.• Collaborated with cross-functional teams to develop RESTful APIs using Node.js and Express.js, enabling seamless third-party integrations and increasing productivity by 30%.
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  • Z-Products
    Owner
    Z-Products Jan 2017 - Present
  • Computer Consulting And Repair
    It Manager
    Computer Consulting And Repair Aug 2014 - Jan 2016
    Searcy, Ar
    • Promoted to Office Manager in 2015; took on primary on-site technician duties for non-contractedclients and secondary for contracted clients.• Led new hire onboarding by conducting training sessions and explaining company protocols.• Implemented a system that increased payments by $45 per device by requiring upfront deposits forservice.• Responded efficiently to customer service inquiries via email, ensuring timely issue resolution andsatisfaction.

Zachary Burns Education Details

Frequently Asked Questions about Zachary Burns

What company does Zachary Burns work for?

Zachary Burns works for Searcy Water Utilities

What is Zachary Burns's role at the current company?

Zachary Burns's current role is Full Stack Engineer.

What schools did Zachary Burns attend?

Zachary Burns attended Capella University.

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