Analyzed client workflows and implemented methods to consolidate trading losses through enhanced rules and reporting; Provided global hedge funds processes solutions to streamline the overall net portfolio; Fielded client calls daily to assist with immediate pitfalls and support long term initiatives; Assisted with the onboarding of the new crypto trading platform

Worked on conversion projects using analytics to provide in-depth analysis to senior project managers; Prepared documents for customer review to see how to further increase sales volume and revenue; Created key performance indicator (KPI) dashboards; Worked on a scripting project to help increase successful sales efficacy

Create streamlined processes for internal reporting of project progression; Assist in AT&T client calls focusing on accelerating sales conversion percentages and efficiency rates