Zachary Everts Email & Phone Number

Kansas City, Missouri, United States

-Achieved 135% of my annual sales goal in nine months.-Generated revenue through the sale of single games, groups, and season ticket packages.-Provided excellent customer service over the phone and during in-person events.-Hand-picked by superiors for multiple special projects.-Displayed organizational skills by tracking client interactions in CRM.

Lincoln County, Nebraska, United States

-Responsible for a multitude of roles that aided in the facilitation of daily practices and game days. -Including rebounding during warm-ups, restocking the player's lounge, prepping water and ice for practices, and making sure equipment was available and in position.-Tracked various statistics live during both practices and games requiring tremendous attention to detail.-Filmed practices using various camera setups. -Demonstrated a willingness to assist the team in any way possible.

Lincoln, Nebraska, United States

Throughout this internship, I developed ideas for and put together multiple promotional theme nights. I brainstormed promotional ideas including in-game events. I contacted local businesses to set up booths and act as game sponsors. I additionally reached out to prospective consumers to increase attendance. Demonstrated excellent customer service as I processed ticket sales both in person and via phone calls. I also maintained a calm demeanor and accurately fulfilled my duties in the box office during exceptionally busy days including during a major musical event that was hosted at the ballpark. Assisted in daily ballpark operations such as preparing luxury suites, cleaning seats, and aiding in miscellaneous grounds crew activities such as tarp pulls. I was also responsible for setting up our inflatable kids' zone and restocking merchandise in the team shop. Provided excellent customer service throughout a multitude of roles during games. I assisted in recruiting for and implementing in-game promotional activities. Acted as a brand liaison answering any fan's inquiries and assisting in the location of children or any other requests. I also maintained excellent customer service to shoppers when I was single-handedly running the team store. Assisted in the distribution of promotional materials throughout the local community.

-Facilitated the opening and preparations for the Fleming Fields facility. -Provided excellent customer service to patrons of the ballpark selling concessions to large crowds occasionally by myself. -Maintained a positive demeanor and engaged in upbeat conversations.-Responsible for counting sales, restocking merchandise, emptying trash bins, and locking up the facility.

Lincoln, Nebraska, United States

-Managed orders and provided quality customer service for up to six tables simultaneously.-Maintained great care for detail in a stressful and fast-paced environment.Increased the average order value by suggesting enhancements and additional items.-Frequently picked up shifts for coworkers, often being the first call when the restaurant was short-staffed.

Lincoln, Nebraska, United States

-Paid close attention to detail in order to pick as many tassels as possible and continually received outstanding picking scores.-Demonstrated loyalty to a single job for an entire decade.-Promoted into a leadership position where I was responsible for checking other employee's work.-Responsible for keeping a very young workforce on task and making sure each singular row of the cornfield was accounted for.-Worked through grueling conditions without complaints or dip in performance.-Maintained a positive attitude and fostered a healthy work environment between peers.