Zachary Fish Email & Phone Number

Portland, Or, Us

Lake Oswego, Oregon, United States

Administer Microsoft Entra ID and Active Directory, DNS, DHCP, Group Policy Implement and Administer Privileged Identity Management (PIM), Role Based Access Control, Azure ADBuild requested Azure, Vmware, and ProxMox virtual Machine environments (Windows\Linux)Work with Engineering, SRE, Network, Database, NOC, Risk, Corp IT teams for requests and issue resolutionPrincipal liaison for infrastructure PCI compliance auditCreate Packages, Application, and software updates for… Show more Administer Microsoft Entra ID and Active Directory, DNS, DHCP, Group Policy Implement and Administer Privileged Identity Management (PIM), Role Based Access Control, Azure ADBuild requested Azure, Vmware, and ProxMox virtual Machine environments (Windows\Linux)Work with Engineering, SRE, Network, Database, NOC, Risk, Corp IT teams for requests and issue resolutionPrincipal liaison for infrastructure PCI compliance auditCreate Packages, Application, and software updates for SCCM (Windows)Ensure PCI Compliance through Patch ManagementControl Access to DevOps Projects Show less

Lake Oswego, Oregon, United States

Tier 1 operations support and first point of contact for all issues affecting the company’s production environment as a global service provider.Provided continuous monitoring of all services, alerts, and critical systems.Proactively detected anomalies, patterns or incidents at the operational level that may degrade into operational problems for the availability, stability, performance or capacity of critical systems and services.Managed, tracked, and coordinated incident resolution… Show more Tier 1 operations support and first point of contact for all issues affecting the company’s production environment as a global service provider.Provided continuous monitoring of all services, alerts, and critical systems.Proactively detected anomalies, patterns or incidents at the operational level that may degrade into operational problems for the availability, stability, performance or capacity of critical systems and services.Managed, tracked, and coordinated incident resolution and escalation processes.Govern advanced diagnostics and troubleshooting across the spectrum of system issues.Utilized Splunk to collect, analyze, and visualize large data sets to aid with order and infrastructure monitoring. Show less

Portland, Oregon Area

Directed and supervised team of employees in a high-volume restaurant while ensuring preparedness for daily operation

Portland, Oregon Area

Diagnosed, troubleshot, and resolved a wide range of software, hardware, and connectivity issues.Oversaw deployment and upgrading of Windows machines as well as maintaining current systems.Provided user training and new hire orientations on software and systems used by company.Performed maintenance on hardware and software levels.

East Greenbush, Ny

Simultaneously ran database updates and maintained databases for various clients. Worked with various clients and account managers to help build relational databases as needed and completed special projects both individually and as part of a team.Customized proprietary software for client database updates and large flat file processing/loading.Developed and implemented audits in order to automate existing updates/processing.Troubleshot/analyzed errors in processing & fixed to… Show more Simultaneously ran database updates and maintained databases for various clients. Worked with various clients and account managers to help build relational databases as needed and completed special projects both individually and as part of a team.Customized proprietary software for client database updates and large flat file processing/loading.Developed and implemented audits in order to automate existing updates/processing.Troubleshot/analyzed errors in processing & fixed to keep client deliverables consistently on time.Worked primarily in a Unix environment.Created SQL queries to retrieve custom/tailored counts and reports from relational databases for clients as needed.Implemented and ensured the integrity of all change requests and maintained detailed documentation of all the changes.Identified areas for improvements in the database update flow and streamlined process to make them run more efficiently. Show less

Watertown And Plattsburgh, Ny

Determined and troubleshot customers needs based off of the criteria they give.Stayed up to date on latest running shoes and technology.Maintained a clean work-space and area of the store.Took directions from managers and perform tasks as necessary.

Alexandria Bay, Ny

Alexandria Bay, Ny

Watertown, Ny

Bachelor Of Arts, Computer Science

Activities and Societies: Sigma Tau Gamma, Minor Adjustments vocal group, Intramural sports

Associate Of Science (A.S.), Computer Science