Zachary Jacobs Email & Phone Number

Largo

Clearwater, Fl

Tampa/St. Petersburg, Florida Area

Ensuring great guest service through all forms of banquet service including setting-up, breaking-down, running food, taking guest orders, bar tending, plating and replenishing buffets. Performing various forms of side work in order to ensure a safe and clean work environment for guests, chefs, and servers. Performing any other duties that may be assigned to enhance guest experiences.

Largo, Fl

Streamlining business processes by eliminating inefficiencies and developing day-to-day strategies. Making sense of large amounts of data for management and monitoring site and employee performance in real-time. Creating and maintaining efficient scheduling for a business unit of over 150 employees.• Located and eliminated in excess of 5,000 redundant payroll hours over my three years at Allstate thereby saving the business over $75,000.• Frequently was entrusted by management with analyzing and implementing scheduling strategies for large scale events on site that could otherwise hinder business goals.• Led site staff including management during disaster recover situations related to technical difficulties in order to minimize negative effect to customer experience.• Trained my team by learning through self-taught methods and then developing training strategies and guides for referencing.

Saint Petersburg, Fl

-Collected location and mechanical disablement specifics from customers so I could send out road service providers to service them effectively and within a timely manner/ take effective notes within our dispatching program in order to perform more congruent service across the team in the event of a customer recall/ Effectively communicate with teammates and customers to expedite processes

Tampa/St. Petersburg, Florida Area

Worked in retail store in local sports venues selling memorabilia.

Assosciates Of Science In Nursing, Health Sciences

High School Diploma, High School/Secondary Diploma Programs

Activities and Societies: JROTC