Zachary Jasper Email and Phone Number
I am a creative UI UX designer with a background in Fine art. My extensive knowledge in design theory and principles make me a skilled designer with the ability to think creatively and outside the box, combined with my attention to detail. My previous experience as an Insurance Claims representative working with over 30,000 customers, informs my ability to ask probing questions and gain insight to the root of the problem and develop best practices to solve the conflict at hand! My understanding of human-centered design principles and user research methodologies allows me to create products that meet the needs and goals of the end-user. I am fascinated by the field of human-centered design and the impact it has on user experience. Working for a company that prioritizes user-centered design aligns with my passion for creating seamless and innovative products. I am eager to contribute my skills and knowledge to a team that is dedicated to improving the overall user experience!www.zacharyjasper.com
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Product DesignerYour Corner Mar 2023 - Present● Collaborate with a team of Psychologists, User Experience Designers, and a Product manager using scrum methodology to communicate weekly progress updates, research findings, and check-ins for the development of a Men's Health product.● Lead synthesis of user research by documenting and reviewing key insights from 35+ conducted interviews and organizing findings through in an affinity mapping and persona building for men's mental health and coaching seekers.● Analyze research findings and user insights to direct product development decisions from end-to-end that address customer needs and user pain points while staying relevant to the market.● Create user flows and journey maps for customer sign up and user onboarding process.
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Ux DesignerNavigate Edu May 2023 - May 2023● Led the UX/UI development of an innovative educational software that provides adults with tools and resources to further enhance their digital literacy skills. ● Converted user research and feedback into actionable tasks to improve digital equity through the NavigatEDU website.● Provided guidance on design principles and accessibility standards; by building concept consensus and transparency for product improvements through easy hand-off of notes and prototypes between a cross-functional team of 5 Software Engineers.● Ensured final coding results followed implementation of design concepts, web standards, accessibility, and usability best practices to front-end and back-end developers.
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Ux DesignerAllypods Dec 2022 - Jan 2023● Develop the visual style, design strategy, and UI component library for a student mental health care startup.● Use Figma software to define and implement innovative solutions, starting from sketches then moving through low fidelity and high fidelity wireframes and responsive rapid prototyping of AllyPods product.● Conduct treejack testing to gain insight on customer pain points through user testing to confirm redesign is aligned with product goals and accessibility for iteration of minimum viable product
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ServerMomofuku Apr 2022 - Jan 2023Us● Guide patrons through our prefix 3-course menu, communicating detailed knowledge of allergens, ingredients, and tasting notesof 50+ menu items to 200+ customers daily to enhance customer dining experience and provide a unique individualized service.● Provide intermediary communication and advocacy from end to end between customers, Head Chef and BOH team to reach goalsand satisfy client needs. -
Ux DesignerThe Office Of The Chief Technology Officer, Government Of The District Of Columbia Nov 2022 - Dec 2022Washington, Dc, Us● Conduct and coordinate usability interviews to gather feedback and insights of pain points for 10 career seekers and lifelonglearners making a career shift and learning new skills.● Synthesize data from user interviews using affinity mapping to create client personas and prioritize features needed on the newwebsite for potential users seeking a career change.● Sketch, wireframe, and prototyping of app interface using synthesized data from user research.● Improve user navigation by 85% by utilizing card sorting to better determine information architecture about what content shouldbe represented and where users would go to navigate the new Pivvot website for these features.● Create a high fidelity prototype website that highlight and validate significant discovery from user feedback and usability testingto create a narrative flow to maximize user impact and performance. -
Claims Associate Auto And FireState Farm ® May 2015 - May 2020Bloomington, Illinois, Us● Assisted research team providing feedback and collecting data on user testing of pain points and user flow of a new internal claim filing system (HAART) to the development team; reducing handle time and improving customer reporting accuracy by 40%.● Lead bi-weekly huddles to design monthly department newsletters using Adobe Creative Cloud to market customer success sales, discuss metrics goals, compliance, and highlight monthly achievements.● Exemplified accessible written and verbal communication skills explaining policy coverage of automotive repair options, tow vendors, and rental car services to 50+ insureds weekly, to problem-solve customer needs in a fast paced environment.
Zachary Jasper Education Details
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Arizona State UniversityFine And Studio Arts -
General AssemblyUser Experience Design Immersive
Frequently Asked Questions about Zachary Jasper
What company does Zachary Jasper work for?
Zachary Jasper works for Your Corner
What is Zachary Jasper's role at the current company?
Zachary Jasper's current role is UX/UI Designer with a background in startups in Mental Health & Hospitality..
What schools did Zachary Jasper attend?
Zachary Jasper attended Arizona State University, General Assembly.
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