Battle.net Platform SDK Team

● Developer for research and implementation of end point agents written in Golang, responsible for interrogating and transmitting operating system information from customer to centralized cloud for further analyses and alerting.● Scrum Master team, leading planning and other Scrum/SAFe Agile ceremonies.

● Lead architect on large modernization effort for government insurance compliance and transaction products, migrating large 20 year old monoliths into a modern microservice architecture.● Created centralized microservice responsible for handling versioned file attachments across product suites. This was backed by an on-prem installation of GlusterFS and Cassandra with capabilities to switch to using AWS S3 buckets when migrated to the cloud.● Developed Chef cookbook to automate upgrade of WebLogic 10.3.6 servers to WebLogic 12.2.1.4. This included initial installation of WL 12, conversion of applications off of WL 10, and long-term patching of WL 12.● Developed Chef cookbook to automate installation and configuration of Oracle 19c and Grid Infrastructure within on-prem cluster.● Created long term technology roadmap for development team migration of applications from soon-to-be unsupported middleware and database infrastructure.● Led installation/patching/upgrade of critical shared infrastructure including Apache Kafka, Cassandra, and Zookeeper using a combination of Rundeck to automate workflow and Chef to automate installation and configuration.● Created platform team metrics based on DORA State of DevOps research to track deployment frequency, staleness of code basis, and escape defects across all deployments.● Led team of architects to establish a center of excellence around continuing education of development technologies and processes within the company.● Created multiple high-level approach documents for medium to large projects. These set the path forward in these initiatives while ensuring that product and development management were in alignment.● Directly responsible for data modeling and coordinating with development teams to provide feedback and training on data modeling practices for Cassandra.● Presented at multiple agile gatherings and conferences to give talks on strategies for being a successful remote Scrum Master.

● Provide career growth opportunities for developers● Responsible for hiring new development talent● Act as the point of contact to upper management on status of multiple teams

● Drove adoption and implementation of Cassandra database into the larger enterprise infrastructure including software integration and developer training● Lead developer on team responsible for implementing organization's first Java services on microservice architecture● Responsible for leading multiple teams through organizations adoption of SAFe Agile Framework and quarterly release planning● Continued Scrum Master duties across multiple development teams

● Lead developer on various J2EE applications responsible for maintaining state regulatory information for multiple licensing boards including insurance, real estate, accounting● Fulfilled Scrum Master role, fostering continuous improvement of the team while protecting them from external interruptions and removing impediments which otherwise may impact the team's delivery of forecasted work for a sprint or release● Provided mentoring for junior developers via pair programming, and code reviews● Improved existing reporting interface to streamline development and deployment● Instituted automated integration testing solutions and provided guidance to other development teams on implementation● Coordinated development work and deployments with an off-site partner responsible for requirements gathering and quality assurance testing

● Lead development on contract product while collaborating with offshore developers● Lead company-wide upgrade efforts on third-party reporting software● Created proof of concept for database reference table maintenance utility● Reintroduced continuous integration testing and resolved issues prior to public release● Created new type of custom configurable workflow allowing for quicker, more dynamic software implementations● Trained newly hired onshore and offshore developers

● Implemented third-party ticket tracking platform now used by all products in the organization● Contributed to bringing Agile Development concepts into the company● Gained experience developing Java applications● Trained newly hired offshore developers

● Supported customer implementations of software, including requirements gathering and support, both remote and on-site. ● Worked with sales team to identify and create a solution for reconciling appointment information between insurance carriers/agencies and that maintained by the state regulatory boards.

● Worked with customers to gather requirements regarding software bugs or enhancements● Troubleshot Electronic Data Interchange (EDI) communication problems and setup between Gentran and Microsoft Great Plains● Implemented new customers and provided remote training