Operations Associate
Current- Coordinated daily operations and logistics for the installation and maintenance of cutting-edge bidirectional EV charging infrastructure.Oversaw site assessments, permitting, interconnection, and regulatory compliance.
- Established ERP-based project management system to track installation milestones, incident response, and inventory movement whileengaging with cross-functional teams to improve coordination and executive-level.
- Documented key processes and project requirements for internal teams and external partners to execute novel use cases including demandcharge management, demand response, and integration into microgrids and virtual.
- Developed and maintained relationships with customers, third-party vendors, contractors, technicians, and project managers to uphold asmooth onboarding process, manage incident response, and minimize service costs for.
- Facilitated demonstrations to utility companies, OEMs, and energy market participants to convey and maximize the value of V2X technology.