Operations Associate
Current• Coordinated daily operations and logistics for the installation and maintenance of cutting-edge bidirectional EV charging infrastructure.Oversaw site assessments, permitting, interconnection, and regulatory compliance to ensure timely and cost-effective project completion.• Established ERP-based project management system to track installation milestones, incident response, and inventory movement whileengaging with cross-functional teams to improve coordination and executive-level visibility.• Documented key processes and project requirements for internal teams and external partners to execute novel use cases including demandcharge management, demand response, and integration into microgrids and virtual power plants.• Developed and maintained relationships with customers, third-party vendors, contractors, technicians, and project managers to uphold asmooth onboarding process, manage incident response, and minimize service costs for optimal partner satisfaction and cooperation.• Facilitated demonstrations to utility companies, OEMs, and energy market participants to convey and maximize the value of V2X technology.