Zachary Sunset Email & Phone Number

Denver, CO, US

Denver, Colorado, United States

As a pivotal team member within the Leadership and Organizational Development (L&OD) department, as our Training & Onboarding Lead I assume responsibility for overseeing the training program that supports new hires, their managers, and any newly promoted managers. Serving as a liaison between L&OD and our internal partners, they provide key insights and.

Denver, Colorado, United States

In my current role I am responsible for developing and delivering training programs to employees at Pax8 to enhance their skills, knowledge, and performance. One major initiative I am currently working on in this role is global alignment for all Pax8 regions. This project's objective is to deliver a consistent and engaging onboarding experience to.

Denver, Colorado, United States

I helped build out all of our Support and Services teams training and onboarding. These teams wanted to build a formal onboarding process for their teams based on individual team wants/needs. Built out a comprehensive customer support training program for these teams to help up skill their support to our partners.

Helping our non-sales teams build training materials for their departments. I coordinated with each department to identify what would makes a great onboarding experience for their new hires and how to create training materials for their current teams.

I currently work for a cloud distribution company called Pax8. I work as a Service Desk Administrator helping our partners with licensing and billing issues.

Denver

Helping the tourism industry run with FareHarbor’s software dashboard. Handle inbound/outbound calls and emails to provide support for FareHarbor’s clients. Provide exceptional support by listening, understanding the issue, and then problem solve for the client. Communicate across teams to ensure the client’s needs are met.

Lone Tree, Colorado

Rebuilding relationships for customers in need of fixing or troubleshooting their devices. Helping to educate and provide advice in appointments, using my knowledge of current Apple technology. Running diagnostics to determine issues with hardware or software on IOS devices. Providing solutions to help fix and repair any customer issue.

Northbrook, Illinois

Helped create energy and excitement around Apple products, providing solutions and getting products into customers’ hands. Stayed up to date about products and initiatives, and applied my expertise in customer interactions. Highly skilled at uncovering customers’ needs, then following through with enlightening solutions.

Glen Ellyn, IL

-Acquired skills in forecasting different storm parameters for best target areas -Learned how to chase supercell thunderstorms all over the country -Developed hand analysis skills to interpret weather maps from drawings -Developed communication skills on explaining how and what the storms were doing

Champaign, IL

-Worked alongside Meteorologist Derick Fabert in the Weather Center.-Duties included making weather graphics, putting a show together, as well as practicing in front of the green screen. -Achieved a high level of maturity and professionalism

Northern Illinois University Dekalb, IL

-Acquired skills in several areas of television news broadcasting-Developed and executed several news packages-Worked against daily deadlines

Springfield, IL

-Northern Illinois University Libraries, in association with U.S. National Park Service-Played a key role in the development and production of a web-based audio-visual tour of the Abraham Lincoln home neighborhood-Assisted in the production process through videography and presentation

Tucson, AZ

-Awarded through the University of Arizona’s Internship Program-Worked at News Desk to answer phone calls and to find interesting news stories-Worked alongside Meteorologist Jeff Beamish in the Weather Center working on making graphics, putting a weather segment together, as well as practicing in front of the green screen -Achieved a high level of maturity.

Bachelor Of Arts (Ba), Communication, Journalism, And Related Programs

Activities and Societies: I was the Director of Informal Recruitment for Sigma Phi Epsilon—Beta Chapter. I coordinated week-long charity.

Bachelor Of Science (Bs), Meteorology

Activities and Societies: -Students in the Illinois News Broadcasters Association (SINBA) -Monitored and communicated events to other.