Zachary Thomas Email & Phone Number

Cleveland, Ohio, United States

• Develops and manages 7 cohorts that consist of 60+ student volunteers, 80+ incarcerated youth for 12-weeks throughout the fall and spring semesters.
• Designs a diverse, dynamic, and engaging curriculum for student volunteers to teach creative writing to incarcerated youth who will produce more than 10+ pieces of high-quality creative writing published in chapbooks.
• Fundraises over $1k a year for the organization’s programming budget that pays for writing materials, printing and transportation cost, and snacks for the student volunteers and residents at the end of the creative.
• Collects, analyzes, and publicizes the results of pre- and post- survey data after every creative writing workshop from the student volunteers and incarcerated youth to consistently increase the organization’s impact.

East Cleveland

• Planned and taught a 50-minute, curated literacy curriculum to youth from the ages of 6-15 for 8-weeks during the summer to prevent summer reading loss.
• Supervised 2 Literacy Program Aids to maintain classroom management and ensure the safety and positive camp experience of 100+ youth per day.

Cleveland/Akron, Ohio Area

• Provide 2-3 prospective students, including their families, with an hour-long campus tour, especially for special visit programs (i.e. Blue Streak Preview Day, Accepted Student Celebration).
• Answer, direct, and forward phone calls from the university's switchboard, main admission, and financial aid phone lines.
• Internalize relevant facts and statistics regarding the university’s history, buildings and facilities, mission and identity, admission and financial aid processes, student population and make-up, integrated curriculum.

University Heights, Ohio

• Shot, edited, and posted photo and video content of daily studio operations and classes for the company's website and social media platforms, including Facebook and Instagram.
• Managed daily business operations that ranged from greeting clients and reconciling clients' accounts using MindBody's online platform.
• Reviewed and revised the company's written and visual content on their current online website powered by Squarespace in preparation for an imminent website relaunch.

Cleveland/Akron, Ohio Area

• Tracked and analyzed website traffic through Google Analytics and social media platforms, including Facebook Insights, Instagram Insights, and Twitter Analytics for advertisement campaigns, product promotions, and.
• Created 1-3 visual and written website, social media, and MailChimp email content bi-weekly to increase brand awareness and conversions.
• Assisted the Customer Support Team with responding to customers’ product reviews on Amazon, Walmart, eBay, and various health and wellness blogs and forums.

Cleveland/Akron, Ohio Area

• Researched one of Rockwell Automation's major competitors and their involvement within the life sciences and food and beverage industries for development opportunities.
• Produced and presented an executive summary and a strategic proposal for Rockwell Automation’s development within the life sciences and food and beverage industries to a group of 10 Rockwell Automation representatives.

Cleveland/Akron, Ohio Area

• Collaborated with 3-4 undergraduate and graduate students per 1-hour shift to discuss and revise writing assignments across disciplines at any point in the writing process.
• Assessed the needs of individual students, regardless of race, gender, sexual orientation, or educational ability during each writing consultation.
• Wrote educational blog posts for undergraduate and graduate students to learn more about special writing topics, ranging from citations to reading an assignment aloud.

Cleveland/Akron, Ohio Area

• Mentored a group of 15 new and veteran student liaisons to develop facilitation skills and foster community based in Jesuit tradition and values.
• Designed and co-facilitated the Pre-Service Workshops, Monthly Workshops, and Now What Workshops for 100 student liaisons’ leadership development.

Cleveland/Akron, Ohio Area

• Served as an ambassador for the local community partner on behalf of CSSA.
• Transported 6-9 students to and from service sites through an annual campus van certification.
• Facilitated discussions and reflections with the service participants to recognize and discuss the attitudes toward the service site’s social justice issue, including children literacy, senior care, and homelessness.

Cleveland/Akron, Ohio Area

• Fueled and cleaned the university's service vans twice a week according to a set schedule.
• Performed maintenance checks on the university's service vans.
• Reported on and replaced weekly mileage logs.

Harlem, New York

• Engaged and educated 25 high school students in digital photography and digital editing on computer software including Adobe Photoshop and Lightroom.
• Wrote and implemented a flexible eight-week curriculum with both in-the-classroom and out-the-classroom units that balanced photography and culture.
• Facilitated weekly cultural discussions and reflections that exposed racial and ethnic stereotypes and social norms portrayed in the media including newspapers and magazines, movies, and product advertisements.