Currently teaching web development fundamentals HTML/CSS/JS

• Leverage knowledge of web technologies to maintain and update client websites in SaaS product• Provide feedback to Product Managers & Engineering teams to help prioritize product direction• Implement and manage 15-20 client accounts ranging in portfolio size from 1000 to 70,000 units• Consult with clients on their business processes to optimize their use of the software• Track project plans to meet annual client initiatives and increase company profit

• Recruited and trained employees to learn and implement companies program and policies.• Coordinated with fitness software company to insure proper system implementation• Interacted with sales, marketing, and training teams to inform of product direction• Utilized multiple channels of communication to ensure employees met company standards• Engaged with clients to develop the best solutions to leverage fitness programs

• Planned and managed schedules in agreement with federal and state laws• Coordinated with manager in Federal compliance to audit by corporate standards• Ensured monthly, quarterly, and annual audits were complete following specific guidelines• Executed transactions in accordance to regulations and accurate data reporting

- Point of contact with the customers - Process and assist with transactions - Ensure financial transactions are completed accurately and efficiently- Connecting customers with team members who can help them address their financial needs