Zach Dillon Email & Phone Number

Santa Monica, Ca, Us

New York, New York , Us

- Built a team of sales engineers focused on solving uniquecustomer challenges- Advise Sales Team on technical requirements to achievecustomer success- Partnered with Product and Development teams on APIintegrations for specific needs to support client growth- Recovered a $100k deal and preserved a valuable clientrelationship by optimizing model design- Supported large sales by creating bulk pricing strategies,resulting in $351k of revenue- Enabled teammate to recover over $30k+ of order salesotherwise lost to inept guidelines

New York, New York , Us

- Drove growth in multiple verticals by providing material expertise andadvising design decisions to empower customers to print at scale,bringing in over $2.4 million in revenue- Reviewed and evaluated complex 3D models for printability and guidedcustomers to select appropriate materials for their unique needs- Deep knowledge of 3D printing technologies and materials- Developed relationships with key customers to help them reach theirgrowth goals by exploring new technologies and materials- Became the voice of the sales team to ensure the correct resources andinformation were shared from the operations and product team- Supported the sales team as a technical resource

New York, New York , Us

- Managed relationships with Stratasys, Carbon, and EOS- Led new production cells for new internal material offerings - Directed customers to best-fit technology through Managed Accounts Team- Coordinated, planned and installed new technologies on time and under budget for three production cells- Developed standardized frameworks for evaluation of new technologies - Built P&L models for the various technologies under evaluation - Created easy to use internal cost calculation sheets - Worked cross functionally between Sales and Design Teams to achieve project timeline and budget goals

New York, New York , Us

- Created a process to reduce rejections of 3D printed models by 80%- Developed tools to improve efficiencies on movement and traceability of orders through our internal ERP system - Established a new surface finish process that dropped the roughness of a 3D printed part by 65%- Produced a method for automatically identifying 3D printed geometries

New York, New York , Us

- Constructed standard operating procedures for multiple processes from planning to post-production- Conducted normal SLS pre and post production

After graduation I was hired as a Research and Development Engineer at Greene Tool Systems, a custom tool manufacturer in Dayton. Its customers include DMAX, Cummins, and ISCAR. During my first weeks there I was assigned to learn how to use various tool measurement machines and how to implement them into the tool-making process. This involved creating work procedures for each machine and educating the operators on the proper use of each machine. Another project involved robotic repair and the realignment of a faulty automatic loader of a tool grinder. I also completed two shop floor redesigns. This involved placing machinery in a more efficient and lean manner, where the time and movement of the operators was reduced. Later on I worked on many different turn-key projects, creating different end-mill and drill designs that would efficiently complete the specified part or parts. This involved constant communication with the client about different designs and concepts. This experience helped improve my customer service and interaction skills and my 2D and 3D drawing skills.

Paris, Fr

During my second term at Dannon I worked as a summer co-op employee in the utilities department at the Minster plant. I worked on many different projects. One of those projects involved improving the mapping of different utilities throughout the pant. This involved the creation and implementation of a mapping and identification system for fire lines, cranes, and electrical rooms. Another project I worked on involved optimizing and automating the utilities daily report. This system automatically gathered data from various sensors, including steam generation, water usage, and power usage, then presented the information in an easy-to-read report that was sent to plant leaders. I also helped any utilities contractors who visited the plant with completing their tasks. The summer included a trip to Dannon’s North American headquarters in New York to meet with other interns and co-op employees and to learn more about Dannon’s corporate activates.

Paris, Fr

I was a co-op employee in the safety department during the fall semester. Dannon is a major supplier of yogurt worldwide and has been in business since 1942. I worked at the plant in Minster, Ohio, which is the company’s largest U.S. plant. This plant employs around 450 people. My job was to revamp the Lock Out–Tag Out procedures for the filling lines. I met with each production line leadership team (18 lines in total) to learn about the processes they used to safely de-energize the line. I then wrote detailed procedures that described these steps, made sure the information was easy to read and distributed it in individual binders. Once the binders were completed, I met with the line operators and maintenance to show them the correct and safe way of conducting each operation. This work allowed me to improve my communication and technical writing skills.

Global Manufacturing Systems Engineering Technology, Engineering Technology, General

Automation And Controls, Electrical And Electronics Engineering