Zachary Friedman Email & Phone Number

Greater Philadelphia Area

o Comprehends aspects of life insurance products o Handles adviser and client inquiries regarding life insurance products o Provides a high quality of service and satisfying result for advisors and clientso Correctly interprets each request and navigates multiple administration systems such as CK10 and AWD as well as using imaging tools such as Tower to access documented information. o Processes and documents financial and non-financial transactions in a meticulous mannero Understands that client satisfaction is priority and completion in proficient manner is essential o Successfully completed regulatory and job training requirements

Feasterville, Pa

• Responsible for benefit enrollment of benefit eligible personnel, coordination during open enrollment period, coordinates and enters benefit changes in the HRIS system as needed• Created reports in the efforts of tracking information associated with benefits on a monthly, quarterly, and annual basis• First level support for Benefit questions from field and responsible for ongoing Benefit issues• Provided administrative support to Vice President of Human Resources on an as needed basis including general correspondence, and various corporate communications• Responded to written benefit information requests from government agencies and Human Service providers• Provided support to HR staff members for various benefit and employment projects• Provided primary backup to reception on a daily basis• Assisted in 401k processing

Technology Department

Exam Scanning Operator• processed and scanned exams while communicated with students, faculty, and staffHelp Desk Service Representative• answered telephone inquiries from faculty, parents, and students• helped students, faculty, and staff with their technological devices

Willow Grove, Pa

•Obtained and monitored staffing information•Assisted in evaluating staffing needs in Leads department to determine prospect effectiveness•Reviewed and monitored salary and hiring practices to ensure legal compliance•Prepared database comparing staffing and insurance services provided to determine compatibility of needs •Created and monitored database of business prospects to ensure services meet clients’ needs•Kept track of contacts made, important company information obtained and recommendations for following up.

Bsba, Business Management With Concentration In Human Resources

Activities and Societies: Society for Human Resource Management (SHRM)- September 2014-May 2016 Bloomsburg Floor Hockey Club Team.

High School