Processed, formatted and removed duplicates on an average of 500 leads daily. Handled returns and controlled volume on a store-to-store basis, dependent on budget. Created and updated numerous store-level reports regarding lead performance along with a national report.Headed lead exchange program, managed one employee, and attended vendor meetings. Handled lead performance concerns directly with general managers.

Provided quality assurance by checking orders before they left the warehouse. Filled out forms and worked with selectors to ensure orders were correct.