Leading a team of data analysts to develop proactive analytics, reporting, workflows, and data insights used by 4.5k employees across the Mid-Markets organization.

• Provided operational support to the Senior Vice President of the East Region Business Sales teams, streamlining key initiatives and processes to enhance efficiency and effectiveness.• Conducted in-depth analysis of extensive datasets from various sources, delivering actionable insights and daily reporting to the SVP and leadership teams to enable data-driven decision making.• Oversaw the implementation of guidelines and execution of sales approval process for teams to operate outside of assigned markets with over 1.6k requests managed in the program.• Created decks and compiled data to facilitate leadership reviews across 8 East Region markets with focus on YTD production for over 900 Sales Executives, enabling opportunity for 106 Sales Managers to gain exposure to senior leadership.• Ensured organizational compliance across multiple areas including Records Management, fleet vehicles, and system access, including a +4% YoY lift in field compliance training. • Developed executive-level presentations for internal reviews and cross-functional engagements. • Managed distribution and tracking of regional budgets to promote a culture of engagement and appreciation, leaving a projected 16% EOY savings on travel budgets and 100% utilization of recognition budgets. • Provided concise weekly summaries and key insights for leadership staffing calls, ensuring the Fiber organization remained within 0.4% of headcount targets.

• Supported the AVP of the Mid-Atlantic market with operational initiatives to drive business growth. • Delivered daily sales reporting and key insights to the market leadership teams for 8 Sales Managers and 65 Sales Executives. • Compiled sales forecasts and pipelines for the market and presented to AVP and sales leadership.• Collaborated with business sales manager, retail leadership, and cross-functional support teams to co-host weekly joint forecasting and strategy sessions resulting in improved alignment.• Advised and coached business sales teams regarding sales strategies, products, technical processes, and pricing.• Designed and built market wide training decks, presentations, blitz decks, and one-pagers. • Adapted to support retail stores within a vacant seller module for 1Q 2021, achieving 105% sales attainment.• Recipient of multiple awards including AT&T Connection Award, National Biz Champions, and Mid-Atlantic Key Contributor Award.

• Successfully drove business account growth in the Central Virginia market in partnership with the retail channel.• Consistently exceeded sales goals resulting in 2 progressions within role.• Supported 16 local AT&T Retail and Authorized Retail stores with prospecting, funnel management, business proposals, closing sales, and handling escalations.• Coached, developed, and trained retail employees on AT&T products, procedures, offers, and best sales practices.• Built and maintained a direct sales funnel through daily prospecting activities including phone, email, door-to-door, and referrals.• Managed the full client relationship from initial discovery to product delivery, implementation, and support.• Closed new business sales in both virtual and face-to-face meetings with customers.

• Achieved 141.3% of new customer attainment goal and 129.2% of new business activations goal for 2014.• Achieved 454.4% of accessory sales goal for 2014.• Recognized as the top accessory seller in the Northeast Region of the U.S. for Q4 2013 and Q1 2014.• Developed an Excel-based tool to streamline analysis of newly-launched rate plans which drove team to achieve top 1% results nationally at a 41% conversion-rate vs. the national average of 13%.• Achieved highest number of business activations under area manager for 2012 sales year.