Zach Graham Email & Phone Number

Dallas, TX, US

Leading a team of data analysts to develop proactive analytics, reporting, workflows, and data insights used by 4.5k employees across the Mid-Markets organization.

Dallas, TX, US

• Provided operational support to the Senior Vice President of the East Region Business Sales teams, streamlining key initiatives and processes to enhance efficiency and effectiveness.
• Conducted in-depth analysis of extensive datasets from various sources, delivering actionable insights and daily reporting to the SVP and leadership teams to enable data-driven decision making.
• Oversaw the implementation of guidelines and execution of sales approval process for teams to operate outside of assigned markets with over 1.6k requests managed in the program.
• Created decks and compiled data to facilitate leadership reviews across 8 East Region markets with focus on YTD production for over 900 Sales Executives, enabling opportunity for 106 Sales Managers to gain exposure to.
• Ensured organizational compliance across multiple areas including Records Management, fleet vehicles, and system access, including a +4% YoY lift in field compliance training.
• Developed executive-level presentations for internal reviews and cross-functional engagements.

Dallas, TX, US

• Supported the AVP of the Mid-Atlantic market with operational initiatives to drive business growth.
• Delivered daily sales reporting and key insights to the market leadership teams for 8 Sales Managers and 65 Sales Executives.
• Compiled sales forecasts and pipelines for the market and presented to AVP and sales leadership.
• Collaborated with business sales manager, retail leadership, and cross-functional support teams to co-host weekly joint forecasting and strategy sessions resulting in improved alignment.
• Advised and coached business sales teams regarding sales strategies, products, technical processes, and pricing.
• Designed and built market wide training decks, presentations, blitz decks, and one-pagers.

Dallas, TX, US

Dallas, TX, US

Dallas, TX, US

• Successfully drove business account growth in the Central Virginia market in partnership with the retail channel.
• Consistently exceeded sales goals resulting in 2 progressions within role.
• Supported 16 local AT&T Retail and Authorized Retail stores with prospecting, funnel management, business proposals, closing sales, and handling escalations.
• Coached, developed, and trained retail employees on AT&T products, procedures, offers, and best sales practices.
• Built and maintained a direct sales funnel through daily prospecting activities including phone, email, door-to-door, and referrals.
• Managed the full client relationship from initial discovery to product delivery, implementation, and support.

Dallas, TX, US

• Achieved 141.3% of new customer attainment goal and 129.2% of new business activations goal for 2014.
• Achieved 454.4% of accessory sales goal for 2014.
• Recognized as the top accessory seller in the Northeast Region of the U.S. for Q4 2013 and Q1 2014.
• Developed an Excel-based tool to streamline analysis of newly-launched rate plans which drove team to achieve top 1% results nationally at a 41% conversion-rate vs. the national average of 13%.
• Achieved highest number of business activations under area manager for 2012 sales year.

Bachelor Of Science, Business Administration

International Economics