Zachary Hatcher Email & Phone Number

Troutville, Va, Us

-Oversee billing process for Freight and ACS divisions-Streamlined the overall Freight billing process-Improved both the communication and relationship between the Freight billing department and Operations -Identified aging and delinquent accounts, coordinated with customers to resolve payment issues, and eliminated over $750K in aging AR-Responsible for AR Dashboard and monthly calculation of Divisional Bad Debt Reserves-Oversee projects Example: In collaboration we setup a process to run monthly AR Statements and even have the capability to email them

• Manage rental properties, restore and renovate various real estate projects, and coordinate improvement projects• Consult with other companies on housing projects• Supported and managed a timber frame construction project with Applied Solar

Eagle Rock, Virginia

• Prepare and present weekly messages • Lead church in vision discernment and short and long-term planning • Support church members in management of business responsibilities including record keeping and report writing• Participate and advise regional, state, and national denominational committees• Utilize effective communication skills to meet the needs of various stakeholders

Roanoke, Virginia, United States

• Managed all aspects of projects to ensure final products met or exceeded client expectations• Gathered initial concepts, feedback, requirements, and budget; meeting deadlines to facilitate project completion, communicating needed changes to development team; and overseeing seamless, high quality rollouts to on-time and on-budget conclusion• Supervised all aspects of projects from concept-to-launch• Managed shipment, receiving, and inventory of both raw and finished goods• Developed and implemented Standard Operating Procedures leading to increased efficiency of inventory management

Roanoke, Virginia

• Assemble merchandise for store displays and customer orders• Prioritize merchandise for assembly, perform product pre-delivery inspections, and order parts required for assembly• Provide excellent customer service by greeting customers• Assist customers in locating, selecting, demonstrating, and loading of merchandise

Roanoke, Virginia

• Facilitated long term strategic planning for clients based on in-depth reviews of clients' financial circumstances and future goals• Created, implemented, and continuously reviewed client plans with strategies designed to help clients pursue long term goals• Created retirement plans for businesses to assist employers in attracting and retaining the best employees as well as provide valuable tax breaks• Provided quality customer service• Provided detailed, research-based advice on strategies to meet clients' needs and communicated complex information in customer friendly terms to increase their awareness of options• Devised and executed business development strategies to attract and acquire new clients• Provided basic accounting services, as well as, prepare federal and state income tax returns

• Managed a multi-state sales territory that produced more than $10 million annual sales• Performed sales calls, meetings, and professional presentations of products and services. Learned of customer needs in the marketplace to provide the best service and emphasize products and services relevant to their needs• Developed programs and contract pricing for large merchandise orders• Setup and presented at national, regional, and local trade shows • Developed and nurtured customer relationships with existing and potential customers • Maintained all required paperwork including call logs, meeting notes, expense reports, new account documents• Monitored account sales to ensure they were on target to surpass goals• Investigated and resolved customer problems and complaints

Graduate Student

Fincastle, Virginia

• Analyzed financial documents including, but not limited to, personal and business financial statements and tax returns• Tracked and monitored covenant requirements for updated financials from borrower and guarantors• Oversaw the analysis of large lending relationship and completed quarterly written financial reviews and risk assessments• Coordinated with other Community Banks for projects that exceeded our lending limit• Prepared Real Estate evaluations for Home Equity loans and derived our Adjustable Rate Mortgage (ARM) rate monthly• Performed site inspections prior to draws for construction and development loans. • Balanced ATM accounts monthly and determined profit share amounts• Obtained Certified Commercial Loan Officer (CCLO) from the Independent Community Bankers of America (ICBA)• Developed and implemented customer service and secret shopper programs • Led Committee that recommended and implemented over 20 changes to improve Customer Service and the efficiency of operations.

Agricultural And Applied Economics

Activities and Societies: GERMAN Club at Virginia Tech Graduate Student Association Omicron Delta Kappa Registered Student Organization.

Bachelor Of Science, Cum Laude, Economics